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The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
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It was an overall good experience, but I would like to receive a receipt for my payment.
I made one payment on my American Express card, but didn't receive a receipt for it. I have to go to every seller to get a receipt and that is very inconvenient.
Tested 3 of 5 pipes, the burner burns too hot, first good smoke and good taste. Starts tasting burned and not acceptable in a few minutes. Can not use the pipes. 601-pipes have lasted in average 4 months each, these are useless
It your company not good because I buy the wrong size they don't let me excharge. I tell them return. They are return haft price that suck.the company tell 100% return but the don't. I never buy your company any thing.
The shipment took almost a month! The product- big teddy bear- looks good quality, exept from the filling which is not enogh.
Order was placed quickly. Supplied as per description with a reasonably straight forward delivery. Perfectly satisfied with the service.
Buen servicio. Resolución rápida de incidencias.
Thank you very much! This box is very good! Tell me, please, how I can contact with you, I have some questions. My email: *******@mail.ru Thank you!
The dresses we received looked nothing like the one me and 2 other girls ordered for bridesmaid dresses. The dresses wont even zip on any of them unless the sleeves are taken off because the sleeves are sewn way too high into the armpit. The color looked like a very dark navy blue online also and the one we received was a light royal blue. The dresses truly look nothing like the one we ordered online.
Honestly I'm not happy, I received 2 of my orders last night. It's not what I bargained for. The material is not good quality and the stitching is not neatly done.
I waited patiently for 2 months only to be disappointed
Item ordered not available-- Probably never was at the price.
Your website is user unfriendly. It is dreadful because I have tried to unsubscribe and DHgate keeps sending me stuff. I find this very poor customer service - and I tell everyone. I think that you are taking advantage of the good will of customers by FORCING them to stay subscribed agains their will. I did have your site in my favourites so I could use when I wanted to order something. But, after the difficulty unscribing - I have deleted it - and told the world. Remove my name please. How would u like to be in my situation?
I ordered an item for almost two months now and i have not received the item and suddenly the tracking information was removed from the platform by the seller and you want me to give you a feedback? I am not bothering myself as i know if i dont get my item by this week then i will make sure i visit almost all the web pages on the internet to warn people against this business platform.
I am yet to receive my order - so so far my experience is far from satisfactory. I paid priority shipping and have been waiting in excess of 2 months.
We needed the dance boots for a specific date which has long since gone - and yet still no product, no message, nothing.
Great price does not mean much at all. From what I have seen so far the products are listed with exaggerated claims and low quality products. Customer Service is just a sounding board that has been set up to calm angry buyers after they have been screwed by a seller but can not help much other than pretend to care.
Even now I can not write a review about that last product I bought and I have already sent the item back to the seller but the DHgate system prevents me from writing review (because you already know I will not give that seller a good review and you do not want to have bad reviews on-site)
My Parcel is not Deliver At. Pls Deliver my Parcel. I don't got that.
Order No *******313 plz Send My Order.
My first experience in business with you was very impressive! The costs of your products are affordable. Handling and delivering of goods and services are also quite excellent. Keep the good services up. I hope to continue transacting business with you. Thanks.
Answer: Yes. Even when they send you the wrong product, dhgate finds for the seller, not the buy. Stuff sent isn't what is advertised. So many unhappy customers, that's why I posted my review. Will never buy from them again. Ever
Answer: RUN DO NOT ORDER FROM THIS COMPANY. TOOK MY MONEY. NEVER RECEIVED MY ITEM! --------------------------------------------
Answer: Only if you don't care if you ever receive it. Only if you don't care if you ever get your money back if it's not "as described" or the wrong size, color, fabric, etc.
Answer: If you like scams then this is the site for you
Answer: Not reliable. They have a horrible track record, for every one good review there's atleast ten or eleven of bad ones. Trust that the odds are against you in having a good experience and buy elsewhere, I promise you will regret doing business with them.
Answer: I got 64 x 256gb flash drives. They were all bad. Boycott DHgates, Aliexpress, Alibaba and Amazonprom. They are all Chinese and they are all bad news. Don't believe me? Read more reviews.
Answer: One word. Hell no... well that was 2 words but hell no.
Answer: Do not trust DHGate. It is a scam organization. They sent me the wrong merchandise. I had to send them "proof", and then I would have had to pay for the return postage. At that point I called it quits, and will never deal with these guys again.
Answer: These people belong in jail!