Ordered a pair of shoes, look exactly like the real deal, fast shipping and perfect prices! Will be ordering again from this app!
This is the place to get cheap jerseys, hats, sunglasses, shoes. Also, best prices for newest Chinese electronic devices.
Attractive price, good service, fast shipping, can order their own, without a broker. I will buy again!
Hi Stas!
We are glad that you received your orders on time and as described.
Here is the good news, we have created DHgate Customer Service facebook page to serve your better. For more inquiries please do not hesitate to contact us thru https://www.facebook.com/DHgateSupport/ and we will be happy to assist you.
Regards,
Samantha
Customer Service Center
DHgate.com
Looked just like the picture! Extremely fast shipping(only took a week) and great communication. Order *******
Found it difficult to contact with problems, chat line always too busy, 27 in front of me just gave up. No reply from emails sent.
Hi John,
You may contact us in Facebook by searching DHgate Customer Service or send us an email at customer-support@dhgate.com.
If you have any questions, please do not hesitate in chatting with us by clicking on Online Chat from our Customer Service page: www.dhgate.com/contact/contactUs.do
Sincerely,
Sil
DHgate Customer Service
Item exactly as it was described and we'll package. Great doing business with dealer, very helpful response on enquiry from site administrator
I'd bye from any of online stores again everything came before Christmas. Brilliant. Why go shopping and you can do it all on line
My DHGate jersey order was complete within a reasonable time with communication throughout! Would do again and recommend to others.
Hi Anthony,
Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.
Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/
Regards,
Sil
Customer Service Center
DHgate.com
Bought four items so far and never had any problems. Arrives to uk in 2-3 weeks but worth it as very cheap. Would recommend
Hi Gerda,
Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.
Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/
Regards,
Sil
Customer Service Center
DHgate.com
This was my first time purchasing from DhGate and I must say the Price Is Right! I have already made my second purchase!
Hi Tracey,
Thanks for your feedback! We are glad to hear that you are satisfied with the prices. Let us know if you have any concerns about your orders so that we can immediately assist you in resolving any issue.
If you have any other questions, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com.
Regards,
Sil
Customer Service Center
DHgate.com
Thanks for your feedback!
Ordered a Hoverboard from Shop4Fun and never received it. DHgate customer service was no help neither was the seller so yeah 300+ gone lmao
I like to buy here because it is very safe and there super deals The best store to buy online Thank you Dhgate
Parker helped me and I couldn't have asked for a better experience. He was very kind and helped resolve my issues.
The customer service is excellent. I spoke with Lorie and she was so kind and helpful. I love this company :)
I purchased a number of items from this site and couldn't be more pleased. Items were as described and reasonably priced.
It was wonderful, superb and convenient thanks guys you're doing a wonderful job great service will recomend to friends and families
I have not had any issues with using DHjate to purchase my requirements, all purchases have gone through without any problems.
I have had a good experince with most sellers. But when I had an issue Dhgate was quick to resolve it.
I was excited about the fact I don't have to enter malls for me and my two boys and thebpricesvare amazing.
Purchased a pair of Jordan Retro 11 Breds, seller Michael was very helpful and I was pleased with the shoes. I will be purchasing more from dhgates.
Overview
The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
This summary is generated by AI, based on text from customer reviews
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- Beijing, Beijing, China
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Luis,
Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.
Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/
Regards,
Sil
Customer Service Center
DHgate.com