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D2DTek
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d2dtek.co.uk
GB
1 review
2 helpful votes
Follow Myka D.
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Annoyed does not even come close. NEVER use this company. I ordered a gift for my step son weeks ago. Have sent about 30 emails, been hung up on repeatedly over the phone and given fake tracking numbers for royal mail. I am almost positive its going to be a fight to get my refund. Absolutely gutted.

Date of experience: October 13, 2016
GB
1 review
2 helpful votes
Follow Tanya L.
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I purchased a wowcher deal over 3 weeks ago... still waiting. Even after numerous email's and being told it was dispatched and then being given a royal mail tracking ref that still shows that royal mail havent received the item either... and reading these reviews leaves me feeling pretty concerned. Trying for a refund. I dont feel confident in purchasing any thing from this company!

Date of experience: October 18, 2016
GB
1 review
2 helpful votes
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I ordered two 7" tablets for my daughters birthdays back in may. Delivery was 5 working days, I'd ordered in time for them to be back for the birthdays. They took 3 weeks to get to me. I got the same rubbish that others below have got, royal mail error blah blah blah, obvious lies. Now however, both of these tablets have stopped working. I've emailed 3 different email addresses I have for this company twice and had no reply. I am now going to contact wowcher (as I ordered through them) to see if they can do anything or maybe even stop dealing with this company. I will be directing them to all of these negative reviews too.
Disgraceful company!

Date of experience: November 2, 2016
GB
1 review
0 helpful votes
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Ordered 10" android tablet through wowcher. Arrived when they said it would arrive and had no problems with delivery. Setting up tablet was fairly easy as i have a samsung android phone. Screen very clear and easy to see text and tabs. Will purchase a better quality leather case as the one they send you is very cheap and wont last very long with daily use. Im very pleased with my purchase!

Date of experience: October 25, 2016
GB
1 review
1 helpful vote
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DREADFUL
October 10, 2016

I would give 0 stars if it were possible. Requested a refund after waiting nearly a month for the item, when wowcher emailed them to set up the refund it was miraculously sent! Read more of the reviews about the tablet I ordered and all everyone was saying was that it's faulty and keeps breaking. Asked for my refund again and they couldn't give it me as it's been sent! Told wowcher I'm just refusing the order as I refuse to pay for tracking to have it sent back. Absolutely dreadful company

Date of experience: October 10, 2016
GB
1 review
0 helpful votes
Follow Asjad A.
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The law has just changed. The Consumer Rights Act came into force on 1 Oct 2015. This guide focuses on your rights for items purchased after 1 Oct 2015 - but where the rules differ for items bought before then we've made it clear. Read

Date of experience: October 26, 2016
Texas
1 review
3 helpful votes
Follow Louise M.
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AVOID!
September 12, 2016

Been waiting 2 weeks for a tablet that still hasn't arrived. I just want a refund now but cant get in touch with anyone! What a joke of a company. I bought this tablet for my son, what a waste of time. Do not use this company.

Date of experience: September 12, 2016
GB
1 review
4 helpful votes
Follow Emma K.
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We have all been conned
October 13, 2016

Well it seems we are all having the same problem with same product. Absolutely disgusting i ordered the kids 7 inch tablet on 28th september still nit recieved aftet sending an email on 6th october i was told that the courier which apparently they use royal mail has lost the parcel. I thought hmmm ok they said a new one will be dispatched within 24 hours why 24 hours should be straight away. Anyway that said parcel should arrive within 2-3 days and still nothing. I dont even want the tablet now after the terrible reviews of it. Wowcher should be appalled at dealing with such an incompetent company i think all of us who have dealt with them should report to trading standards and watch dog

Date of experience: October 13, 2016
GB
1 review
3 helpful votes
Follow Rachel G.
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DSGUSTING SERVICE
October 12, 2016

I ordered a tablet via wowcher 12th August 2016. It is now 13th October! Still no delivery, still no refund from the company and the company have stopped replying to my emails! I have been told it was lost in the post then it would be sent with delivery in 2-3 days. Nothing received so emailed again and was told the parcel was never sent so they would send it that day to be delivered within 2-3 days... ignoring my request for a full refund! Still nothing received and company are not answering my emails!

Date of experience: October 12, 2016
GB
1 review
4 helpful votes
Follow NAZ Y.
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Ordered 2 PC android tablets for twins birthday. One arrived and was faulty. Battery life next to nothing. Second came after phoning about ten times. Lied that they had already post it out. When eventually received a month later was faulty as hell. Not able to download anything kept jamming. Still chasing them up. Keep getting a whole load of bull about will call you back and will send you email for refund etc but nothing as yet. Nearly two months still waiting. Wrecked my children's birthday. Hope you rot in hell!

Date of experience: April 9, 2015
GB
1 review
5 helpful votes
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10. Tablet
May 12, 2016

This company is totally crap. Never delivers. They cut you off u when u call them. Sales staff
Dont know what they are talking about and still haven't received goods!

Date of experience: May 12, 2016
Ireland
1 review
2 helpful votes
Follow Nathan C.
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Waiting on two tablets that I ordered over a month ago and still nothing.
Been lied to by two different people through email.
This company is a complete joke.

Date of experience: October 19, 2016
GB
1 review
5 helpful votes
Follow Ciaran H.
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Rip off
March 17, 2016

Took forever to arrive and could never get hold of anyone. Tablet is slower than dial up was. Battery lasts for about five minutes. I have read the reviews on here now and it appears to me that the good reviews are scripted adverts, so I don't think they are real. Save a bit longer and pay double or triple from a good reputable company, that way you will get a product that works and decent customer service instead of a crap product and NO customer service. Don't say you haven't been warned.

Date of experience: March 17, 2016
Germany
1 review
1 helpful vote
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Good deal
April 6, 2015

I had always been longing for a pair of fabulous headphones and for that I was laying by my pocket money. Finally I decided to get it two months back from this online store. My friends, when came across the headphones in my hand, were too surprised to believe that an amazing product like this can really be so economic. Hence, I would like to thank this e-shop for bringing it in such an affordable cost. The headphones are working amazingly and are still in great condition. Now, I am planning to buy a few outdoor lightnings from here.

Date of experience: April 6, 2015
India
1 review
10 helpful votes
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Good seller
March 15, 2015

I was looking to buy tablet and headphones for my kid found this merchant on google. Was not sure to buy or no from them as there were not many reviews about their product. Few i read were not favorable. Only thing i booked on their site was price i can afford, also was worried about delivery of product. Must say what i got is just opposite to what mentioned by others. Tablet got delivered to me as committed, quality of product was good. My son is happy with gadget. Will order again.

Date of experience: March 15, 2015
GB
1 review
6 helpful votes
Follow Nicola C.
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Ordered a kids 7" tab through wowcher, wish I didn't! Still haven't recieved it after almost 2 weeks, contacted them through email and the guy has no customer service skills whatsoever. Disgusting. As soon as I mentioned I wanted to complain, he gave me another email to contact regarding the complaint, emailed this one and contacted the first guy I was speaking too and suprise suprise they are not ignoring me and I do not have my tablet, or my refund. AVOID AVOID AVOID

Date of experience: August 27, 2016
GB
1 review
3 helpful votes
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I have ordered for an iphone charging case from this website since august 6,2014. It's sept 1 now and it still hasn't arrived. The office is from England and I live in England as well, specifically London. I don't recommend order from this website. Better to buy the product somewhere else.

Date of experience: August 31, 2014
GB
1 review
3 helpful votes
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D2d not good
October 18, 2016

Where is my 10.1 tablet with keyboard and case redeemed three weeks ago supposed to be with me within five days is this a scam site? Regards kathuflyer

Date of experience: October 18, 2016
GB
1 review
2 helpful votes
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Garbage
April 3, 2015

August 2014 received defective tablet. Sent it back, at my expense. Now April 2015 still not resolved. Numerous e-mails and promises made to resolve. None of their assurances have been acted upon. Marc 17th 2015 was promised a new one would be dispatched (18th) still no show. April 1st promised a new one sent out. No result. Utter rubbish and totally dishonest.

Date of experience: April 3, 2015
GB
1 review
6 helpful votes
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Still waiting for response
September 20, 2015

Purchased a tablet for my son's birthday, used it several times and the screen went completely white and doesn't work. Sent 3 emails and no response. I'm completely unhappy and more so have an unhappy son.

Date of experience: September 20, 2015

Overview

The company's reputation is significantly marred by persistent complaints regarding delivery delays, poor customer service, and product quality issues. Many customers express frustration over unresponsive communication and difficulties in obtaining refunds, indicating a lack of reliable support. While a few positive experiences highlight timely deliveries and satisfactory products, these are overshadowed by the overwhelming negative feedback. The general sentiment suggests a widespread lack of trust in the company's operations, prompting potential customers to reconsider their purchases and seek alternatives for better service and product reliability.

This summary is generated by AI, based on text from customer reviews

service
8
value
8
shipping
8
returns
3
quality
8