About the Business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you. Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways. We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy purchase, quick shipping! Also, one of the better prices I found.
Item came as arrived, but sizing is off- unable to try on ahead of time. Quality is as described. I ordered another jacket and will return one.
Tire was easy to order. Store fitted it without hassle and even helped me get it in my car. Great service. Price OK.
Beautiful Helmet. Fit perfect. Medium size on my 12 year old Son.
Great price. I like fitment confirmation. Thanks so much!
We love cycle gear and shop here often. We always find what we need.
Ordered for home delivery and looked at other items.
Staff is very courteous and knowledgeable.
Store is very close to home.
I live in CA and needed a pick-up in AZ. CycleGear responded quickly and politely. All was completed without any problems.
Staff was very helpful. Tire install took two days, but other than that, overall satisfied.
The team was working together and answered all questions and dialed us in on what we were looking for. New helmet purchased and they confirmed fitting and safety. Will definitely be back!
Easy to navigate and place order on website. The process was quick. The selection was great
Fast delivery and the tools come in handy. Ordered for my brother for christmas and now he has all the tools he needs to fix his bike
Top-notch products and website navigation. I enjoy shopping here.
I made a purchase and felt the terms were not clear. One of their reps reached out to clarify the issue and went above and beyond to satisfy my concerns, thank you.
Your "15% discount" for submitting my email is misleading.
Great the guy who helped me order it I cnt remember his name was very helpful and I'll be back thanks
Sales people at the store were knowledgeable and friendly. Order was accurate and delivery was prompt.
The staff were extremely helpful in helping me find the right riding gear!
Went into Cycle Gear told what I needed and they ordered and received by the time I needed it. Very Friendly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members