About the Business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you. Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways. We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Cycle Gear offers a lot of brands. Like jackets, helmets for variety of price for any wallet.
I bought many items, often with a good deal.
In recently upgraded my iPhone. I searched everywhere for a new case. I was able to order it from CG and also have a 10% military discount on top! Shipping was faster than anywhere else. I received my order in a few days. The case fits perfectly. Thanks again!
Got my stuff fairly quick. Came in before the parts i ordered 2 days before ordering my face shield
The young lady working the store when I stopped in was just fantastic. Pleasant, knowledgable and patient. Answered all my questions with no B. S. sales pressure. Ordered my tires quickly and accurately. Overall outstanding experience.
Product was delivered to the store quickly and service was great!
Great until check out. I selected to ship to store to avoid paying shipping and two different times it added a $7.99 shipping fee. Had to back out 2X and start over. The third time it worked.
Matches my Ducati jacket. Best price and fast shipping. Thanks Cyclegear!
Great selection good prices for women gear. The best places to shop!
Awesome prices and selection of style and sizes
Easy and great customer service as the Team Member took care of all the online requirements
Great service and friendly staff. Willing to work with my needs and look up specific information on my make and model of motorcycle for correct fit when ordering.
I needed a new Adventure helmet but the selection in the store was very limited. Based on reviews, I narrowed my selection down to three models: Shoei Hornet X2, Klim Krios Pro, and the Scorpion Exo XT9000. In the end I ordered another Shoei Hornet X2. I have had two previously. CG happened to put them on sale $100 off, which expedited my selection. I really would have liked to try on the Scorpion, but did not want to get into potential returns. I know the Shoei fits and works well. According to the size charts I am between a Medium and Large. The store was able to confirm my Large with other Shoei models in the store.
Fast and easy delivery no issues at all. With the product delivery time.
Great service. Came home with great helmet, but it was second choice, first choice out of stock in wife's size.
Awesome. The customer representative took their time and helped me not only try on the best helmet but also a dependable bluetooth system to go along with it!
I ordered some parts, they arrived in two days and they are correct. I'm extremely satisfied. BONUS: They even included stickers with my order.
I needed tires on my dual-sport and found a set on Cycle Gear's website. Just entered my year, make and model and was shown some options in a range of prices. After ordering, I got a ship date a day or two later. I actually got them a day early! Two thumbs up!
Good selection, easy to find and variety of payment options.
Service was informative and friendly. Delivery was prompt as can be. Faster than expected! 3 thumbs up!
This purchase was online, although I do have a semi local store which I occasionally visit. They had what I was looking for and delivered it in a few days. I am also an RPM member and enjoy the perks of membership.
The Staff were extremely friendly and helpful. They were willing to work with me even though ATV parts can be harder to come by and isn't their main focus.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members