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CycleGearReviews 9,105

4.7

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
974
value
14
shipping
5,568
quality
8,889
This company responds to reviews on average within 4 days

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26,231 reviews

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Washington
1 review
0 helpful votes
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Awesome!
July 19, 2024

Got all our items on time and they were better than expected!

Date of experience: July 9, 2024
Nevada
1 review
0 helpful votes
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Good gear and Shipping
July 19, 2024

As always, Cycle Gear has a good selection and makes it easy to get products you can't find in local stores.

Date of experience: July 9, 2024
New Hampshire
2 reviews
0 helpful votes
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These Web GoreTex boots from Alpinestars are good quality. I bought some of the original series of this boot >15 years ago, and after many many miles of riding in heat, rain and snow, they were looking pretty worn. Still without holes, mind you, but they showed the many years of use. In spite of this, they were still comfortable and (mostly) waterproof. I bought another set of the same boots because they are comfortable, last, and offer good protection without looking like a walked off the motorcross track.

Date of experience: July 9, 2024
Ohio
1 review
0 helpful votes
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Phone mount
July 19, 2024

Always helpful and friendly service at CycleGear in Novi, MI. Didn't have a case in stock that fit my phone so they ordered one to my house.

Date of experience: July 9, 2024
New York
1 review
0 helpful votes
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First Timer
July 19, 2024

I'm a new rider, so this was my first time at the store. Sales people were knowledgeable & friendly and helpful.

Date of experience: July 9, 2024
California
1 review
0 helpful votes
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Easy ordering
July 19, 2024

It's always super easy to order form CG. Shipping is pretty quick and I'm not not satisfied

Date of experience: July 9, 2024
Idaho
1 review
0 helpful votes
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Very good experience
July 19, 2024

Ordered three pairs of tires. Arrived earlier than expected. Had them mounted. Finished five days earlier than estimated.

Date of experience: July 9, 2024
Texas
1 review
0 helpful votes
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Excellent price, fast shipping
July 19, 2024

I love buying products from cycle gear. Returns are great if needed, products ship fast.

Date of experience: July 9, 2024
Tennessee
1 review
0 helpful votes
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Super fast shipping
July 19, 2024

Got helmet next day. Amazing………………………………….::::.:::::::

Date of experience: July 9, 2024
California
1 review
0 helpful votes
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Na
July 19, 2024

It was quick and easy and it only took two days not including the weekend so if we could fix that, then it'll be good

Date of experience: July 9, 2024
Georgia
1 review
0 helpful votes
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Thank you
July 19, 2024

Everything is great thank you, the rep that helped me in the store was great

Date of experience: July 9, 2024
Massachusetts
1 review
0 helpful votes
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Great tire at a great price!
July 19, 2024

I got my motorcycle tire for way cheaper than I normally pay and the shipping was good as well. Thank you!

Date of experience: July 9, 2024
Florida
1 review
0 helpful votes
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My windshield arrived much sooner than expected. Fit my bike perfect. Love it.

Date of experience: July 9, 2024
Minnesota
1 review
0 helpful votes
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Easy
July 19, 2024

Easy to place an order. Delivery was on-time as stated. Great price.

Date of experience: July 9, 2024
Illinois
1 review
0 helpful votes
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Normally I'd go to the dealer for new tires and have them install it, but I found out that I can get a great price on a new tire and have Cycle Gear install it for $30 (provided you bring in the wheel). Braeden was awesome to work with and got the tire mounted in quick order!

Date of experience: July 9, 2024
New York
1 review
0 helpful votes
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Great exhaust
July 19, 2024

Perfect fit for my 2023 Yamaha R3 and sounds great. Very light compared to the stock exhaust. Easy to install

Date of experience: July 9, 2024
Georgia
1 review
0 helpful votes
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Great
July 19, 2024

Jonathan is and great employee! Makes everything simple and understandable

Date of experience: July 9, 2024
Nevada
1 review
0 helpful votes
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The survey monkey feedback was too long. I thought ok, I'll knock this out because I do like to give feedback but, after 5 pages of multiple choice it started with the word boxes and I just closed it and sent cs an email telling them. It's a very robust survey but, man I don't know how people can stand more than a couple minutes of questions.

Date of experience: July 9, 2024
Florida
1 review
0 helpful votes
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Yv6g6g
July 19, 2024

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Date of experience: July 9, 2024
Georgia
1 review
0 helpful votes
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Smyrna store personnel
July 19, 2024

Very knowledgeable and patient with trying different helmets.

Date of experience: July 9, 2024