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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I love cycle gear they have great products and good prices. My issue is I bought a battery for my motorcycle that was lifetime warranty and they offered a cheaper battery that wasn't lifetime but paid extra to have warranty, had it warrantied 1 time no issue. Went to warranty it out again and was told that they no longer have lifetime warranty on batteries and have to pay 5 dollars to now have only a 2 year warranty. So how can something be life time warranty but not really. I really did get my money's worth but how can it be lifetime warranty then. I am a auto technician if my snap on wrench breaks i get a new replacement no matter how many times it breaks. I used to work for a nation wide chain of shops that offered lifetime warranty brakes and mufflers you go to any of their shops and you dont pay for pads or muffler only labor to install as long as you own car. Now if they changed their policy and told people that they no longer have warranty then pretty sure there would be backlash and sued for false advertising.
Great store and great website. I got some great deals around the holidays and also received free shipping when ordering after the holidays with my gift cards.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members