CycleGearReviews 9,010

The store's helmet expert had not made it to work yet to address my concerns with my recently purchased Shoei RF1400 helmet. However, the cashier had enough practical experience to remedy my issue with a recommendation for smaller inserts for both cheeks and a mirrored face shield to replace my clear shield.

I visited a Cycle Gear store and was helped about by Dalton with selecting a motorcycle helmet I'd like and then also helped me with placing an online order at the store to have it delivered to my home.

I actually went into one of the brick and mortar in my hometown (New Orleans)to talk to one of the salespeople about helmet size/shape/fit etc. (It has been a couple of decades sine I have owned a street bike.) They were extremely helpful advising me on the new technologies. I found the helmet I liked on the website and had it delivered to the store. They double-checked the fit and installed the pinlock visor for me. It was a great experience all around.

Needed a tire and didn't want to carry it on the bike. Jasmin took care of everything.

My first pair of riding boots best reliable and comfortable

Good service. Got a tank bag that I question the staying power of it. Seems like they used refrigerator magnets. Really question the staying power on my 24 Heritage Classic. Stays a little better on the Tenere.

I walked into the store and talked to the guy I talked to on the phone who was vary helpful and even got me the cleaning items for my new helmet, and even helped me apply stuff for the rain since they didn't have the shield strip.

Staff is awesome from the guys working the floor to management. If they don't have it in stock they can easily get it. They all seem to be subject matter experts when it comes to motorcycle parts and accessories.
Thanks

Every time I go into the store, it is a pleasure to work with anybody. That's there very knowledgeable.

I'm very happy with the helmet I bought. But I wanted some dirt bike boots and went to your palmdale location and there wasn't very many there to choose from. None that fit me. Anyway you guys should have more of a selection. I'm 11 1/2 and couldn't find anything. But it was a good experience anyway. Thanks.

Clerk and manager at redwood city cycle were very helpful. Found my tire from another store and did an exchange no questions asked. Mounted and balanced too

They fixed the problem I had and made it all better, I messed up my order and they were able to get my problem solved… Thank you so much Cycle Gear! 😉

My experience with receiving this part was a complete inconvenience. I rather buy what's available at the store

I checked out several helmets in the same brand and they all fit well at 2XL, ordered and tried on, had to ship it back and get an XL due to it being too large but other than that it's a great helmet, a lot quieter than my old helmet

They were very helpful and have lots for great customer service

Everyone was great and showed me what I was actually looking for in my budget. I told Jimmy $750 and he didn't show me anything too cheap or too expensive

Got the parts I ordered and before I expected over achieved and made it to my door

Fast shipping. Returned one product at the store and a new product was shipped right away. No defects in the product but the first one don't fit they way I wanted it to so I ordered a larger size.

No complaints. Good selection, fair prices, and fast shipping.

I recently bought 2 sets of motorcycle tires from Cycle Gear. The staff were amazing, the service excellent, the delivery on time, and the price just right! Love this store! Thank you!