From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Hugely satisfying and professional. Friendly. Courteous.
Order went through fast, confirmations all around. FedEx was stupid with sending my tire around the country in circles for 2 weeks. No fault of CG, they've been great.
Ease of ordering and quick delivery made my Cycle Gear experience superb.
Everything was great! Quick delivery bag is better than expected!
Cycle Gear is always excellent to buy from! Thank you, Glenn
Always get what I order quicker than expected and they call you when your order arrives.
CycleGear offered ease of ordering, fast shipping, and quality products
The sales associate was very attentive. She showed us different models of helmets and their cost. When my wife had issue with wearing one of the helmets he came with another type of helmet which is of quality which worked perfectly for her.
Everything was great price, time of delivery, and experience.
I am writing this to get all 50 words i need for this comment. Is good
As an RPM member, was assured of 2-day delivery. That got changed to three days via the FedEx tracking app. On the expected delivery date, waited all day - tracker said "on truck for delivery between 5 and 7:30pm." That didn't happen and only got my product the next day, which was five days from the date of order.
Quick and easy... they were very helpful,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
The crew you got working at the cherry hill store is top notch and very professional!
I stopped by the Madison Wisconsin store and needed a new windshield, Javi, helped me with online orders, and made sure that all my information was correct so that the item would be delivered to my home in Michigan. He was a very knowledgeable and professional person, I nominate Javi as employee of the month, I'm truly satisfied with my sales experience.
Order arrived within a few days just like they said. Was a great price. Thank you
Super easy experience and good price, comparable to other online stores.
Went into the store, received help fron Phoenix who was very helpful and knowledgeable. Made my choice very easy.
They were open on a weekend day and the staff was very helpful in getting my order for me right away. Also enjoying me deals that I could get. Totally satisfied.
I bought this motorcycle cover/tarp to protect my bike from the elements. The smallest they had was Medium so they had a Small shipped to my house, which took some time. They had informed me a Medium would be massive for my motorcycle. Well after I had put on some parts, the Small really doesn't cover the whole bike, and I really have to stretch it to make it work. I should've gotten a Medium
I had a great experience at the KOP store. The rep was very helpful and extremely knowledgeable.
Easy process and friendly service. Tire change is offered in physical store. Nice to have this service in Rhode Island.
The individual that I was working with didn't seem very knowledgeable regarding the process of ordering and getting service done to replace a tire, as he continually asked his coworker for help and the whole process was disjointed and not very smooth. The worst of the process is that it took way longer for them to complete the tire replacement, about 9 days. No one called to update me on the status and so I had to keep calling to check to see if the service was done and even though they kept saying "it will be done tomorrow", it was not done.
Exactly as I wanted, and they arrived on time. Didn't get a sticker though
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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