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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I was needing the product for awhile and the website is easy to find any product. I was happy how simple is the process and how fast the product got to my house.
I have delivered my order in a very smooth way and time. I was updated properly. Thank you very much
Fast & friendly customer service as always with great attitude plus very attentive.
Superb, their products are always the latest and at good prices.
Super helpful and kind, they don't push sale, like an family, I look forward to keep coming back.
Boots were very nice, my boyfriend loves them! They look nicer than other typical motorcycle boots
The Cycle Gear team helped me order a muffler that ended up not fitting my bike. When I called to discuss the issue, they were very apologetic. They made returning the product extremely easy and helped me find a muffler that would work for me. Pretty sure they expedited the shipping of the new muffler as well, which was SUPER appreciated. The new muffler fits perfectly, looks great, and sounds wonderful. Thanks again to the amazing staff!
Awesome very easy 👌 😎cycle gear has a customer for life.
The price was right and processed very quickly
Great customer service. Knowlegable. Good selection. Great customer service. Knowlegable. Good selection.
The associate who was working alone, was quick and courteous.
Sales people were friendly and helpful. However, I did not receive a phone call when tires were mounted on rims. Store had rims approximately five days.
The only downside was the original delivery date was later updated to reflect a 4 day delay, other than that all was well.
Ordered from store, received tires 2 days later. Fair price, quick delivery
I replaced the original Metzelers on my BMW G310GS with Tractionator Desert HT tires for better off-road performance. So far they are fantastic! I had them shipped directly to my Cycle Gear shop, who mounted them.
The staff here is consistently knowledgeable, friendly, and helpful. I use this store when I can.
Adam was a rockstar! I appreciate all the help he provided me.
Boots arrived on time and worked great! Fits exactly the way that the description shows. Great value!
Item arrived as expected. Some issues using coupon code, gave up.
Shipping was accurate and fast, everything was in good shape when it arrived. Only one of my items didn't fit but it was super easy to return it in store. Only thing I'd say is shipping a return was a little confusing, it may have just been from using the mobile website, but it seemed like there wasn't a pdf provided for the return shipping label, you're just supposed to print the whole step by step page. But I just returned in store, as that was easier anyway.
Have always had a positive experience with cycle gear since going to then over the last 10 years.
Ordered a battery for my vintage BMW. Delivered promptly ahead of schedule.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members