business logo of CycleGear

CycleGearReviews 8,998

4.7

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
968
value
14
shipping
5,460
quality
8,782
This company responds to reviews on average within 4 days

Instant Feedback

25,963 reviews
Utah
1 review
0 helpful votes
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First Time user
September 5, 2024

You have a good selection of products and the price was also very good. Thanks.

Date of experience: August 26, 2024
California
1 review
0 helpful votes
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Fast shipping, great product
September 5, 2024

Seamless experience will order again. Great product, cheapest price, and quick shipping.

Date of experience: August 26, 2024
California
1 review
0 helpful votes
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SUPER fast delivery.
September 5, 2024

I was amazed when my order showed up before I even expected it. Great service.

Date of experience: August 26, 2024
California
1 review
0 helpful votes
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Bell helmet refresh
September 5, 2024

Fast delivery considering it was a holiday weekend! Product was exactly as described and came well packaged. 5 star service as always.

Date of experience: August 26, 2024
Ohio
2 reviews
0 helpful votes
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Exactly what I wanted.
September 5, 2024
Updated review

Fast shipping, received it in two days. They even delivered on a Saturday.

Date of experience: August 26, 2024

Your online website while ordering is a joke.😉
July 3, 2024
Previous review

Your online website while ordering is a joke.😉

Date of experience: June 23, 2024
Tennessee
1 review
0 helpful votes
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It's very good!
September 5, 2024

I'm grateful for my order, I liked what I ordered very much just like in the photo

Date of experience: August 26, 2024
California
2 reviews
0 helpful votes
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It was easy to see the products
September 5, 2024

Was easy and wood deals and I received the products in wood condition

Date of experience: August 26, 2024
Texas
2 reviews
0 helpful votes
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Excellent User Friendly website, friendly and knowledgeable personnel

Date of experience: August 26, 2024

Tons of selection and choices for delivery
February 22, 2024
Previous review

Tons of selection and choices for delivery

Date of experience: February 22, 2024
North Carolina
1 review
0 helpful votes
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Love cycle gear and they never disappoint me with their new gear and they always have what I need.

Date of experience: August 26, 2024
New York
1 review
0 helpful votes
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Flat tire
September 5, 2024

Your tire machine was broken. Had to go to someone else! Then I get a e mail about a tire sale,

Date of experience: August 26, 2024
New Jersey
1 review
0 helpful votes
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Easy ordering, fast shipping!
September 5, 2024

Cycle Gear had what I wanted, ordering was easy and product quickly received.

Date of experience: August 26, 2024
Texas
1 review
0 helpful votes
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Good experience
September 5, 2024

Nathan knew his products. He was very helpful in selecting a new helmet.

Date of experience: August 26, 2024
California
1 review
0 helpful votes
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Perfect
September 5, 2024

Your young employees are knowledgeable,helpful and friendly,thanks for your help🤗

Date of experience: August 26, 2024
California
1 review
0 helpful votes
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Received the product in good condition
September 5, 2024
Updated review

The delivery was on time and packaged well. High quality products

Date of experience: August 26, 2024

Great Delivery
March 24, 2024
Previous review

On time delivery and in a good package and no issue in installing the product

Date of experience: March 14, 2024
Texas
2 reviews
0 helpful votes
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Super fast shipping.
September 5, 2024

I ordered bike tires on a Thursday and they were delivered on that Saturday.

Date of experience: August 26, 2024
Illinois
1 review
0 helpful votes
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So while cycle gear does not always have the best price on things they do almost always have what you are looking for.

Date of experience: August 26, 2024
Oklahoma
1 review
0 helpful votes
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Great professional service
September 5, 2024

They were extremely helpfully, knowledgeable, and professional with all their answers.

Date of experience: August 26, 2024
Texas
1 review
0 helpful votes
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Quick and Easy.
September 5, 2024

The rubber fits get. Works well when she's wet or dry. She stays outside of my front door just begging to take daddy for another ride.

Date of experience: August 26, 2024
Arkansas
1 review
0 helpful votes
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Our grandson was really happy!
September 4, 2024

We brought our grandson, age 15, to pick out riding gear for a Honda 125 dirt bike. He loved the helmet, the boots and everything he found! The helpful lady let him pick out what he liked while telling him what his choices would accomplish in the long run. He became wiser and changed his mind a few times because of her respectful advice. We are very grateful for you guys at Cycle Gear!

Date of experience: August 25, 2024
Maryland
1 review
0 helpful votes
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Delivery was long, part didn't fit
September 4, 2024

I ordered handlebar grips the site said would fit my 2017 Harley Roadster. The throttle grip did NOT fit, and I had to shave down part of the plastic to make them work.

Delivery time was atrocious. It took more than a full week to arrive. They picked the slowest carrier. It would have been cheaper and faster is they just used US Postal Service.

This was the first time I've ordered from CycleGear, and undoubtedly, it will also be the last.

Date of experience: August 25, 2024