Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Sizing, style, price and shipping were all on point. I like the selection at Cycle Gear.
Great staff knowledge employees fast then expected shipping
The coat was amazing and service was great! Will definitely shop with them again
Unsure of what helmet I wanted to buy.going from a 3 quarter to a full face. They had a great selection to choose from. Nathan was our sales associate and he took his time explaining thier differences. Let me try them on and wear around to make sure they didn't give me a headache. Very patient with us, we were there two hours. Also purchased a Cardo packtalk edge duo, he installed them in our helmets for us. Very professional and a great atmosphere. Definitely will be doing more business with them. We also ordered smoked lenses through the website and had them in 2 days. We are very pleased with purchases.
Easy to find easy to pay 👍 most stuff ships quick I really like having a store nearby, pickup gear and returns are simple.
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I went looking for a good helmet for my bike and the fellow gage did a awesome job showing me the halms and advised me on the wonderful new sedici strada 3 helmet, I all so purchased the pinlock far it, when it came in gage put in far me free of charge. I'm telling every body to go to cycle gear for their stuff.
Good website, once I found what I was looking for. Easy checkout.
Love the material. Great for chilly mornings or nights. Hot sunny days would be to hot for it tho. Very comfortable and I like the style.
Megan H. Does a great job, she followed through and I received a quality product at a good price
Good customer support finding answers to my questions and technical clarifications and guidance (before and after) the online purchase.
Quick and secure transaction, prompt delivery in safe packaging.
Good parts, delivered under 2 days. Comparable price to other online retailers. No complaints!
Installation wasn't fun because the torque heads on the bolts on the motorcycle were really tight and stuck but once they were off it looked great and helped keep wind down some
Placed order at Lafayette, Louisiana store. Staff is always pleasant and eager to help.
Fast and efficient, for what I order no problem no damage to anything of the products. Will be shopping again soon
You have a good selection of products and the price was also very good. Thanks.
Seamless experience will order again. Great product, cheapest price, and quick shipping.
I was amazed when my order showed up before I even expected it. Great service.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.