From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Ordered this item twice thinking it would work for my tires. Returned them both because they did not. They are to be installed when the tire is originally installed on the bike rather than an add on.
Great selection and products, a little slow in checking in the parts received... parts were delivered by FedEx on thursday, went to pick them up at the store and was told that the parts were indeed in the back room but I was turned away and had to wait until the next day... wasted trip across town because of what? They couldn't open a box and hand me my parts. Seems a little lazy or just indifferent about customer service. Whatever.
Shopping online is very convenient and the website is easy to navigate. Product availability is excellent as well as in store pickup. My personal experience when I visit a location I have found the store personnel to go out of their way to be helpful. Always a good experience.
I often use the online shopping feature and find it a great time saver and an excellent value. I also found the in-store shopping experience to be helpful.
The guys were able to order the correct inner and outer face shields. Since they didn't ha e them un stock. And they showed me how to install them at home
I ordered two helmets and requested and paid for speedier shipping. The contractor/mailing company missed that and sent my order without the expedited shipping. I called and CycleGear refunded my shipping costs immediately. Quick, friendly and personable staff on the phone.
I have both the stand alone ring and now this one and I live this one so much more. With the stand only ring you have to maneuver the ring just right. With this one since it's magnetic is so much easier to put where you want.
Part was not correctly identified as fitting my motorcycle through cyclegear website
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
Went to the store unfortunately they don't keep stuff like that in stock. However, the guys at the front were really cool and help me place an order online for the tire to be shipped to my house. (I think it's funny how tires don't come in boxes. They just come with a shipping label on them. 😂)
Fast and easy online experience! Great customer service in store!
Quick and Easy. Received a call from an employee at the store almost immediately after the tool kit was delivered.
Great jacket but velcro pouch on elbow armor scratches the back of your arm to the point it is annoying and painful. The actual color of jacket it not even close to the pictures on web site, it is way darker and more camouflage looking.
Great website, easy to use and manipulate products in and out of purchasing cart. Good feedback and questions on products allow you to make informed decisions on purchase.
Good experience. Box was a little damaged but still in good condition. No complaints.would order again.
Product was quality and operated perfectly better than the original
Dude that helped me pick my helmet was really cool and explained things simply and easily. Straight to the point, got my K1S now!
Purchased boots and had them delivered. Good customer service.
I love motorcycles. They make mme feel ghood. I like to go fast. Brrraaappp kick er broad side and threow some worm dirt. Im a winner i do what i want. If your not first your last and may as well pack your $#*! and turn in that app at mcdonalds cause you failed at life/ live to ride ride to live. Brap. Brap..
The Kuryakyn Omni luggage rack was a far simpler installation than I expected. It's great quality and large, which I needed due to the size of my carry on bag.
I finally found a back armor insert that fits my older Harley Davidson jacket.
Found I think what I needed. Going by measurements of item
Quick ordering and quick delivery to store for pickup. Product as good as OEM parts.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.