business logo of CycleGear

CycleGearReviews 9,000

4.7

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
968
value
14
shipping
5,460
quality
8,782
This company responds to reviews on average within 4 days

Instant Feedback

25,970 reviews
Arkansas
1 review
0 helpful votes
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Our grandson was really happy!
September 4, 2024

We brought our grandson, age 15, to pick out riding gear for a Honda 125 dirt bike. He loved the helmet, the boots and everything he found! The helpful lady let him pick out what he liked while telling him what his choices would accomplish in the long run. He became wiser and changed his mind a few times because of her respectful advice. We are very grateful for you guys at Cycle Gear!

Date of experience: August 25, 2024
Maryland
1 review
0 helpful votes
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Delivery was long, part didn't fit
September 4, 2024

I ordered handlebar grips the site said would fit my 2017 Harley Roadster. The throttle grip did NOT fit, and I had to shave down part of the plastic to make them work.

Delivery time was atrocious. It took more than a full week to arrive. They picked the slowest carrier. It would have been cheaper and faster is they just used US Postal Service.

This was the first time I've ordered from CycleGear, and undoubtedly, it will also be the last.

Date of experience: August 25, 2024
Georgia
1 review
0 helpful votes
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Wonderful product and delivery
September 4, 2024

Ordered online, received my parts in no time. The communication of everything that was happening was splendid. Keep it up CycleGear.

Date of experience: August 25, 2024
New Mexico
1 review
0 helpful votes
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Great service
September 4, 2024

Cycle gear staff are great, will always use them as a product resource

Date of experience: August 25, 2024
Virginia
1 review
0 helpful votes
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Plain and simple
September 4, 2024

It was a plan and simple order/experience. I love the fact that it arrived earlier than projected and, I like the discounts for my military and law enforcement service.

Date of experience: August 25, 2024
California
1 review
0 helpful votes
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Rear adventure tire
September 4, 2024

I called my local CycleGear store and ordered over the phone a Dunlop Trailmax Mission Tire
REAR, 150/70B18 70T TL. It was delivered the same week as ordered. I'm just waiting till I wear out my current rear tire on my KTM 890 Adventure till I have the new tire installed.

Date of experience: August 25, 2024
Alabama
1 review
0 helpful votes
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Loved the gold helmet!
September 4, 2024

Love the padding and designs on the outside as well! Great quality and got it in fast!

Date of experience: August 25, 2024
Virginia
1 review
0 helpful votes
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I absolutely love my new riding shoes! They are comfortable, I love that the insoles are very cushioned. There is a bit of a pop when I am walking in them, not really sure why, I'm hoping that once they are completely broken in, the popping will stop(it's only in my right shoe). The look of the shoes are another huge plus. Would buy again!

Date of experience: August 25, 2024
North Carolina
2 reviews
0 helpful votes
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Bar risers
September 4, 2024

Might do with better organization of merchandise. Good selection however

Date of experience: August 25, 2024
Ohio
1 review
0 helpful votes
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Disappointed.
September 4, 2024

I paid for one day delivery. The helmet arrived 6 days later.

Date of experience: August 25, 2024
Louisiana
1 review
0 helpful votes
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I recently had to purchase a few items from this location whether they had it in stock or not staff is always amazing specifically matches. He has always been able to assist with everything I have needed

Date of experience: August 24, 2024
North Carolina
1 review
0 helpful votes
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Crappy management
September 3, 2024

First and last purchase in 3 years. Really horrible store customer service has driven me from buying from cyclegear. Too bad. I used to buy a lot from them.

Date of experience: August 24, 2024
Oregon
1 review
0 helpful votes
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2009 kawasaki ninja r500 turn signal
September 3, 2024

It was quick and easy to get. I appreciate everyone's kindness and conversation.

Date of experience: August 24, 2024
Illinois
1 review
0 helpful votes
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Easy to use
September 3, 2024

Great deal! Will be using this site for all my gear in the future.

Date of experience: August 24, 2024
Arizona
1 review
0 helpful votes
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Excellent experience!
September 3, 2024

The team at the Tucson location is extremely helpful and knowledgeable. They helped me find the right gear for someone who is just starting to ride motorcycles.

Date of experience: August 24, 2024
Illinois
1 review
0 helpful votes
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Brandon was poggers
September 3, 2024

You heard the title. Brandon was honest and helpful and Informative.

Date of experience: August 24, 2024
Illinois
1 review
0 helpful votes
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Great purchase
September 3, 2024

Perfect fit for my 4 year old. He loves wearing a "big boy" helmet now. Would buy again!

Date of experience: August 24, 2024
Washington
1 review
0 helpful votes
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5 stars
September 3, 2024

Great experience good customer service item came on time package arrived with no damage.

Date of experience: August 24, 2024
Indiana
2 reviews
0 helpful votes
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Schuberth C-3 Pro
September 3, 2024

Delivered to the store on time and I picked it up the same day.

Date of experience: August 24, 2024
New York
2 reviews
0 helpful votes
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Great product and customer service
September 3, 2024

Product is great, fits as should.will be buying from again.

Date of experience: August 24, 2024