From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Delivered to the store on time and I picked it up the same day.
Product is great, fits as should.will be buying from again.
Products were ordered on a Monday with expected delivery on Friday. I was pleasantly surprised when the accurately filled order arrived on Thursday.
Gear pro was knowledgeable and helpful. Great service. I'll be back.
It was an email gift certificate, grandson received it quickly.
Ordered and received a Sedici Chicane jacket to replace my worn out Joe Rocket. Couldn't get my arm into the right sleeve. The inner liner of the sleeve was twisted and sewn into place. Returned and ordered a Joe Rocket jacket elsewhere.
Bought my last set of helmets here six years ago, staff was amazing fitting and installing Bluetooth Sena gear at a good price. It was time for an upgrade so I came back again and was not disappointed found helmets with the Bluetooth built-in for about the same price, again they fitted my girl and then had them ordered, shipped to my door in a couple of days ready for a great day riding
Ordered Tires online and received all products within the estimated time frame. Very happy with experience.
Very good experience with cycle gear. Will definitely be shopping with them again in the future.
Got our tires and filter quick. Great prices and good service.
Scratched up my visor and it was becoming hard to see out of. So I went to Cycle Gear to see if I could find a replacement. They didn't have it in stock but the clerk was nice and got it for me on their online site, and because I purchasing it at a store I didn't have to pay for shipping. Come a week later and a big ole box was on my doorstep waiting for me.
Ordered windscreen and mounting kit. Recieved screen, a week later got what I thought was the kit. But it was a totally different screen. Got ahold of customer service. Said they would send a link to get a return label. Still haven't heard back. Got the kit. Guess I'll sell the other screen.
N/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a
Terrible experience with cycle gear.item was delivered Monday….i went to pick up Monday night and they couldn't find my order. Tuesday I called back and they found my order and I went to pick up. Shouldn't have to travel twice to the location for my order. Customer service in store is terrible
Overall very happy with the in store service but got a little nervous when only one item arrived but the email stated both items had been delivered.
Fortunately there was one of the undelivered items in the store and they held it for me.
With riding season in full swing speed of delivery was a must. Did not disappoint and got us out in the road in no time!
Quick and easy checkout, The choices were great for what I was looking for.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members