Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Got what I ordered, good quality, decent shipping time, etc… All is well that ends well. :)
Did not have the one we wanted in stock, no issues getting it ordered and delivered
Helmet I ordered was exactly as described and delivered quickly. Very satisfied with this transaction.
Buying was easy. Easy to find what i was looking for. And they checkout was straight to the point
Came pretty quickly shipped out within 2 days and I got it within the week
Ordered New front and rear tires on a Sunday. By Wednesday they arrived. Thursday I borught my wheels with the old tires on them to the Cycle gear store in Lewisville, Texas where the new ones were delivered. I had barely even made it back to work when they called and said they had the new tires installed. Great experience.
Knowledgeable staff at our local cycle gear, very happy with the service
Helmet fits snug, Rx size up. Probably will fit better after break in. Shipment was timely and helmet was well packaged. No complaints. Overall, pleased with purchase.
The right product delivered on time in perfect condition. What more could you ask?
Quick delivery, great price and a nice product. Delivered to my home too.
Great over all experience, delivered fast and no damages. I will definitely be buying more things from this seller
Was to receive a 10% discount and was denied for some ridiculous reason
The online shopping was easy with a large selection of parts to choose from. Ordering and shipping was simple and affordable.
The staff helped pick out a helmet from the in store selection. They insured proper fit then ordered the color we wanted that was not in stock. It only took a couple of days to arrive. In store shipping was free and it was easy to pick up.
All I ordered was a front tire. Was supposed to be here on the 14th and FedEx struck again. They delayed and delayed the delivery until the 19th when it showed it was at the facility right down the road. Kept swapping from out for delivery to operational delay. Other than that Cycle Gear is great lol.
Received on time. Packaged ready to go. Hope I never have to use it, but if I do sure it will plug and fill tires as designed.
I was able to find the tire I needed, shipping was fast and as expected.
It came in a timely manner and it worked well for my 18" spoked motorcycle rim.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.