From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It came in a timely manner and it worked well for my 18" spoked motorcycle rim.
The man who helped me was very knowledgeable and very patient with all of my questions as a new motorcycle rider.
Nick at the Plano location was very helpful when choosing a new helmet for my head shape. I explained the issues I was having with my current helmet and told him some preferences without regards to cost. He pointed me in the right direction and still showed me multiple options rather than upsell me. He really cared for how the helmet felt and made sure I was confident in my decision prior to purchasing/ordering.
Bolted right up. No hardware was supplied but I have a lot of hardware laying around.
I ordered a replacement kit to attach my cardo to my new helmet. Items received in a timely fashion.
With a large selection and fast service, it was an easy choice to purchase from CycleGear.
Fits perfect and works like a charm. Very easy to install. Thank you
Was fast and easy delivery. No issues with the condition or contents.
I needed two items for a trip to Colorado from Ohio, but I went on vacation to Florida. I usually go to the nearby store in Ohio, but didn't have time. I made the online purchase and it was delivered in a day or two and I had what I needed for my trip out west. Fast, easy, and just as described! Cycle Gear has been fantastic for me.
Bets hamlet I have put in this price range. The inside is very soft. Waiting to see how tell the top of my head and cheeks break in. But as a helmet as a whole it's very good quality and definitely worth the money especially on sale as of time of purchase.
Easy way to pay and very quick delivery had them with in 2 days.
I ordered a Givi tank bag and mounting flange and I paid extra for expedited shipping because I needed the item for a trip. It should have arrived 2 days before I left for my trip. Instead, FedEx sent the item backwards and the shipping was delayed until the day after I left for my trip.
Please stop using FedEx for shipping. They screw up more shipping orders than all other shipping companies combined.
It was great and the workers were super friendly, the store is neat.
Ordered Show Chrome Flag Mount (R - Side) for Can-Am Spyder RTL. Item shipped in timely manner, picked up in store. Mounting was easy. Would suggest some double-sided tape be included or a suggested mounting practice as it adds some stability to the mount.
Awesome fit and performance from the summer base layers. I ended up buying more after testing them on a hot day!
All items were received at different times. Not sure why, I guess they were shipped from different locations. One item that was listed as in stock came about a week after the other items.
Always easy and informative. Rarely the sizes and fit differs, but reading reviews and looking at the review video (if available) is always helpful
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We use several carriers and unfortunately each one has caused us some issues. We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.