From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Service and delivery was spot on - helmet arrived a few days earlier than expected.
Great experience overall! Quick delivery and the ordering process was smooth.
Quick and efficient order and delivery. Super easy to order online.
I wanted an item which was out of stock for a couple of months. I used the alert system and I received the message the item was available. Worked very well. Dropped a star because my local store showed availability in store When the store message came back not available at the store. There should have been an option in the email to change to an online order.
I wanted an item which was out of stock for a couple of months. I used the alert system and I received the message the item was available. Worked very well. Dropped a star because my local store showed availability in store, the message came back not available at the store. There should have been an option in the email to change to an online order.
My order was delivered quickly and correctly! I am in sales, and it really pains me when a customer calls looking for an ETA, or saying that something was shipped incorrectly.
Very great! I love all the gear an accessories 👍🤜👍🤜👍🤜👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Every person I dealt with at Cycle Gear was very courteous and knowledgeable about their products and made me feel like I was their most important customer.
Good price, good prompt service. Five star rating speaks for itself. Will return, would recommend.
Love cg been a customer there for over 10 yrs. The customer service is great
Fast website. Easy to navigate. Great prices and fast shipping. Thank you.
Ordering was quick and easy. Shipping was fast and easy. They called as soon as my order was in store.
Got the tire ordered super quickly and it was delivered in a couple of days.
I had a great experience when I decided to go into cycle gear looking for a helmet, the person who helped me was very knowledgeable and helped me find the right helmet for me, we did have to order my helmet but it arrived quicker than I expected I'm very satisfied with cycle gear
Checkout with discounts or promos could be a little easier, but overall very functional website and buying experience. As an RPM member it says 2-day shipping, but the delivery vendor had delays and it took 6 days once it left cycle gear. Really happy overall with Cycle Gear, but shipping companies these days aren't living up to promises.
Checkout with discounts or promos could be a little easier, but overall very functional website and buying experience.
Nikki was fantastic! I bought a silver colored REAX Alta 2 Mesh Women's Jacket. It fits perfect and looks great!
Quick and easy, installed at home, would like to bring wheel in for Balancing
Had it delivered to the local store. It got there within a couple of days.
The riding boots I got were very good. I am very happy with what I got and they are so useful to me.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members