Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
They have the right parts and get them to you on time you cant beat that!
After trying on many boots from the 300+ range and up, these have fit the best and once you try them on you'll understand they are worth every penny
Good quality only thing is it fogs up sometimes but other than that would definitely recommend
They have great people working in the Palm Desert store. They greet you as soon as you walk in if you need help, they'll show you anything and explain anything in the store. And if you just wanna browse and look, let you do that with no pressure and they will come and help you if you have any questions.
I purchased stuff and have it delivered to the store super efficient. I go out of my way to get to that store. The Palm Desert location is amazing.
As a new rider, I really appreciate your selection & cost point.
Walked into the store, but my items weren't on the shelf. Employee behind the counter offered to special order from the warehouse with direct shipping to my door.
Great customer service, but please don't shop the store expecting everything to be in stock all the time. It could have been an inconvenience if I had needed replacement parts immediately without time to wait for delivery.
I have purchased several products from Cycle Gear in the past few years and always been happy with the service and products.
I think windshield extension is dangerous and would like refund
Diego was very helpful. Found the seat online quick order and a quick delivery. Seat was a perfect fit and looks great!
I was having a bit of trouble and deciding what i wanted. But thanks to cycle gear great customer service, the employee helped me make a decision. In the end I was very well satisfied.
I was in the store because of questions I had for other items needed, my questions were answered and did a purchase since item was in stock.
I brought my damage helmet in, and they helped me order the parts, I received the parts in a couple of days and all is good
Great guys, great service, great times! They have always taken care of me.
Awesome! Love Cycle Gear. If you go to Bedford,TX location asl for Gabe. Cool dude.
Easy to use website. Great selection, really happy with the quality of the fox gloves I bought
Received great in-store help from knowledgeable staff. They ordered me an item that was delivered quickly. Thanks again!
I got a Rev'it Tornado 3 jacket to try it out and see how it worked as my first real motorcycle jacket for myself. It fit just like the measurements in the sizing instructions said and the jacket is well constructed. The packaging was professional and kept the jacket in good condition in transit.
Tire got here fast. Was good Tire. Make bike safe to ride. Would order again
Great prices free shipping on most orders. Also free to store shipping which a store isnt too far from me so it works if i order small inexpensive merch
Fast easy and most of the time i get free shipping😬
Online ordering very easy and fast, I use it all the time!
Would like to see an OEM parts option!
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.