From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I was very impressed with the overall online experience with CycleGear, from in store assistance in Charlotte, North Carolina to online order and delivery. I was a little disappointed that I could not fit the motorcycle jacket in store but fortunately the jacket I ordered fits me well.
Easy, simple process love cycle gear. Knew exactly what was needed and competitive pricing was a must have with items ordered! Will be ordering more parts for sure!
I received the battery quickly but when I activated it with electrolyte solution, it wouldn't fully charge just up to 10 1/2 V so it wouldn't start my machine, so I took it back to Cycle Gear and they let me exchange it for another one That was already activated with the solution in it and ready to go
They had the exact item I needed. I had it delivered to the store so no shipping cost and it came quickly. Very happy with the process.
Tires came on time and were quite a bit less expensive then the dealer. Only negative is that the way they were packaged. The rear tire was pretty scuffed up from the delivery.
Tires was shipped to the store within 2 days. The tires were mounted while we waited and took just 20 min. Overall, an excellent service.
Tenho usado a Cycle Gear ena experiência tem sido muito boa, bons produtos, boa entrega, recomendo.
Came in to get new screws for my helmet visor as I had lost 1...Cycle Gear was able to look up and order it in store and within a couple days it was delivered to the store
Shopping and checkout made easy but late delivery by a few days
My package arrived faster than I was quoted and with all products I expected.
Everything worked out good. Got the right part the right time on time.
The.box was busted open on delivery and the o-rings were missing. My local store was no help at all. The 800 number on line would not allow input and just kept cycling. I did receive a response from Misty and she really seemed involved and took care of my situation.
Ordered some frame sliders came to my house and 2 days. Good product and seamless delivery
Cycle gear in North Olmsted, Ohio has an employee on the staff that does outstanding work, and the work is always done promptly.
Great price and just what I needed. Love these tie downs they have a pivot point at the very bottom so you don't have to worry about them twisting
Brooke helped me with a new helmet. She ordered a XXL for me and told me if I didn't like it when it came in I did not have to take it. Brooke also installed a cardo 2X inside the helmet for me and went over how to use it. Great person.
Cycle Gear had the tires I needed and source them quickly. Delivery was on time.
Gear can fit everyone differently and each brand fits either looser or tighter on a certain person. I appreciate that there's a store out there that carries a variety of products to try on from beginner friendly to full on track riders
Was waiting on this helmet and visor, as soon as it was in I got the email and ordered! Had it within two days and in perfect condition! Super excited to use it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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