From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Helmet true to sizing. Great half Helmet with the zip out/in ear/neck pad. I do wish the visor was a bit longer, but then the "lift" at higher speeds might be a problem. (I could find out by attaching some black plastic to that visor). Delivery time was a little long, but it was free.
Order came quick. Item was what i ordered. Will purchase from this company again
Ordered boots from cyclegear for great price. Really like when i get stickers with anything i buy cherry on top!
The helmet I ordered was fantastic, unfortunately I had to send it back because it was too small. The customer service was very helpful.
They look sick and are great quality goods. Would recommend them to anyone!
A gift card is a good gift for a cycle person. My recipient will use it for clothing or accessories.
I ordered an 18" TUBliss bladder and a 21" along with a roll of rim tape for each wheel. I immediately got an email that the 21" bladder was out of stock and they would refund me for that item. What I received was 2 18" bladders and 2 rolls of tape for each wheel. And no refund for the 21.
The only thing I have to say is, I'm 71 and no one helped me with rolling in 2 wheels and tires, (didn't even hold the door open) or help roll them out! There were 3 attendants working and not one asked if I needed help. Other than that, its was good.
My order was retrieved and brought on the date that was expected. As for the employees they were able to guide me a bit more regarding my purchase and knew how to properly explain the items.
I really enjoyed working with all the people in the local cyclegear store.
Front tire for my Harley. Paid to mount and Not balance because I'm using Ride on, tire balancer. I don't think it's fair to charge full price for half the work?
Fine service as usual…………………………………………. 50 characters🙄
I've always had a great experience with the staff at my local Cycle Gear. I love that I have a store so close.
Ordered a jacket online. Was delivered on time, quality is good. Selection in the online shop is good.
I use them all the time. Always good prices and never an issue with ordering online.
I ordered two pair of boots. Both fit perfectly, they look great and are very comfortable. They also feel like they have great ankle support and protection.
They have the right parts and get them to you on time you cant beat that!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members