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CycleGearReviews 9,105

4.7

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
974
value
14
shipping
5,568
quality
8,889
This company responds to reviews on average within 4 days

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26,229 reviews

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California
1 review
0 helpful votes
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Mirrored visor a little too dark
January 19, 2025

I expected the mirrored visor to be dark like sunglasses, but this blocks more light than the smoke version. But at least I look cool even though I can't see :)

Date of experience: January 9, 2025
Florida
1 review
0 helpful votes
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Super slow shipping!
January 19, 2025

Not only was the shipping over a week but the rep i chatted with didn't care. Don't waste your money woth the RPM membership of you're getting it for shipping. I will seek elsewhere to order sadly.

CycleGear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 9, 2025
Kimberly E. — CycleGear Rep
7 months ago

We are sorry you experienced this from one of our team members. Please know that we take feedback about our staff very seriously we will be contacting you shortly so we can work to resolve the issue.

Delaware
1 review
0 helpful votes
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Overall very happy. Only complaint is shipping which falls on fedex. You guys should pay the extra and use UPS. FedEx in Delaware has terrible reviews and I can see why.

Date of experience: January 2, 2025
Texas
1 review
0 helpful votes
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I was having a hard time finding the correct handle bar grips for my motorcycle, the other shops around Austin had no idea what I needed when I told them my yamaha tenere 700 had a longer handle bar grip everywhere I went, they only had the standard grip length 125 MM the tenere has a longer grip of 135 MM the sales guy looked it up in the catalog and pro grips sales a Xtra long grip for bikes like mine. Ordered my new grips arrived in a few days. Thanks for the help

Date of experience: January 9, 2025
North Carolina
1 review
0 helpful votes
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Must return too narrow
January 19, 2025

Nice shoes but too small and narrow! Suggest ordenting half size larger. Haven't discussed a return and getting a larger size as of yet.

Date of experience: January 9, 2025
Kimberly E. — CycleGear Rep
7 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Colombia
1 review
0 helpful votes
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Excelentes productos
January 19, 2025

La calidad de los productos es excelente, aunque los precios son un poco alto

Date of experience: January 17, 2025
Georgia
2 reviews
0 helpful votes
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Airbag vest
January 19, 2025
Updated review

Allways a pleasure shopping@ Cycle gear.top notch customer service, all questions are answered on products in store.very knowledgeable staff.been a customer for over 15 years.

Date of experience: January 9, 2025

Excellence experience shopping at cycle gear
June 11, 2024
Previous review

Excellence experience shopping at cycle gear

Date of experience: June 1, 2024
Ohio
2 reviews
0 helpful votes
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Ordered pants, and had a good experience at Cycle Gear per usual. The pants don't fit the way I was hoping, so I'm going to return them. I have a Cycle Gear store near me, which makes returns very convenient.

Date of experience: January 9, 2025
Texas
1 review
0 helpful votes
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Yall did a great job
January 19, 2025

Needed a license plate light asap and yall got me 1 in 2 days. And it's gold! Yall good in my book thanks again

Date of experience: January 9, 2025
Texas
1 review
0 helpful votes
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Great helmet great deal
January 18, 2025

Excellent everything fit and finish.
Works flawless best helmet yet

Date of experience: January 8, 2025
Texas
1 review
0 helpful votes
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Good service
January 18, 2025

Good product, great service, good prices. I would like a cyclegear to be on the south side of Houston Texas (Pear Land, Angleton, Lake Jackson)

Date of experience: January 8, 2025
Alabama
1 review
0 helpful votes
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My one stop shop
January 18, 2025

Every time I go to cycle gear, it's always a pleasure. Great products and great service.

Date of experience: January 8, 2025
Alabama
1 review
0 helpful votes
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Bacon
January 18, 2025

Egg egg egegegegegegegegegegegegegegegeggeegggeggege

Date of experience: January 8, 2025
Utah
2 reviews
0 helpful votes
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Awesome products!
January 18, 2025

Overall a good experience using Cycle Gear. Unfortunately the shipping speed was slower than I would've liked, but it is what it is. Products are top notch!

Date of experience: January 8, 2025
Georgia
1 review
0 helpful votes
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Very pleasant from start to finish
January 18, 2025
Updated review

Went into my local Cycle Gear and tried on similar model helmets with lots of help from the store associate, then ordered the helmet at the store to be delivered to my house and with my RPM membership it was delivered quickly in two days to my house,
All in all great experience

Date of experience: January 8, 2025

Awesome and easy
November 2, 2024
Previous review

Awesome and easy

Date of experience: October 23, 2024
New Mexico
1 review
0 helpful votes
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Good
January 18, 2025

Employee was detailed, knowledgeable, and friendly. Store was in a good place.

Date of experience: January 8, 2025
Georgia
3 reviews
3 helpful votes
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My Go To source
January 18, 2025

I come back to Cycle Gear every time I need parts or gear. If they don't have it in stock at the store, I can order it online and have it delivered to my home or the store. What's even better is that if my online order isn't right for some reason, I can return it at the store.

I've been fortunate to almost always find the size I need. And that says a lot because I'm 5'6" and a waist 30, shoe size 7.5. Finding my size is always a challenge but Cycle Gear comes through every time.

Date of experience: January 8, 2025
Kentucky
1 review
0 helpful votes
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Tires
January 18, 2025

I love my tires the overall experience with cycle gear has been great with the service and the products I will be back to cycle gear in the future..

Date of experience: January 8, 2025
California
1 review
0 helpful votes
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One of one
January 18, 2025

Cool people working there they took care of what I needed and got me out fast too, appreciate that.

Date of experience: January 8, 2025
Oregon
1 review
0 helpful votes
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Always a pleasure with CycleGear!
January 18, 2025

Ever since my friends first taught me of CycleGear, I've dealt with them exclusively over other stores/websites. In their stores, the staff is knowledgeable, greet you like a friend, and I have yet to meet one who doesn't ride. Online, the UI is easy to navigate, prices are reasonable, and they're on-the-ball with getting your order correct and out the door.

Date of experience: January 4, 2025