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CycleGearReviews 9,105

4.7

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
974
value
14
shipping
5,568
quality
8,889
This company responds to reviews on average within 4 days

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26,231 reviews

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Florida
1 review
0 helpful votes
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Crf300 L Parts
January 21, 2025

Very good- easy to locate items- just what I was looking for! Thanks

Date of experience: January 23, 2025
Florida
1 review
0 helpful votes
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Disappointed
January 21, 2025

As a Retired UPS Driver that ordered 2 Tires New Years Eve I kinda expected the delivery of 2nd day to be delivered on Saturday the 4th. Unfortunately they came Thursday the 9th, & without ANY knock, or doorbell ring. But it wasn't shipped UPS as I requested. And the price match or better price was not done by manager even tho Dennis Kirk would have been less expensive I bought them from you. "IF" you would like the send a Cycle Gear Gift Card for this order of 5 dollars or more to I'd be happy with that. Because then you matched Dennis Kirks price. And, OR a free Tire Mount & Balance. Feel free to contact me *******112 or *******@icloud.com Thank You & have a great day.

Date of experience: January 11, 2025
Kimberly E. — CycleGear Rep
7 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience. We see you chose our free delivery that is 3-5 business days when placing your order. We use multiple carriers and it is determined by the warehouse at time of shipping.

New York
1 review
0 helpful votes
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Placing of order was easy. Delivery of product was in a reasonable time frame. Product has not been installed or used at this time

Date of experience: January 11, 2025
Arizona
1 review
0 helpful votes
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It an enjoyable experience.
January 21, 2025

Shaun was very helpful and informative which made it very enjoyable.

Date of experience: December 30, 2024
California
1 review
0 helpful votes
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Nice product
January 20, 2025

Very good discount,and delivery speed is fast.excellent experience with cycle gear!

Date of experience: January 10, 2025
Florida
1 review
0 helpful votes
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New Vest For the Wife
January 20, 2025

Cycle gear is the place to go for both me and the wife. Usually go in person, but i had to order this one online for the wife. Great quality, shipped quickly, and looks great on her.

Date of experience: January 8, 2025
Connecticut
1 review
0 helpful votes
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Stock of hard to find parts
January 20, 2025

I'm glad that Cycle Gear carries the hard to find Givi replacement parts. Thanks

Date of experience: January 10, 2025
Ohio
2 reviews
0 helpful votes
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Just what I needed
January 20, 2025

I have been looking for a kickstand extension for my Indian Vintage, I am 5'3" and cannot reach the kickstand! This will work perfectly, thank you!

Date of experience: January 10, 2025
Washington
2 reviews
0 helpful votes
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Looked all over and was ordering multiple items. Cycle Gear had them all at a great price!

Date of experience: January 10, 2025
California
1 review
0 helpful votes
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5 Star company.
January 20, 2025

All the employees are amazing and also going out of their way to help

Date of experience: January 10, 2025
Oregon
1 review
0 helpful votes
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Sport Touring Rider
January 20, 2025

I ordered some all season rinding pants, Joe Rocket brand. I ordered 2XL pants and they feel to big, so I ordered XL and will be returning the 2XL to the store. All of this is an easy process and I'm very satisfied with the service and the quality of products. Also a great selection.

Date of experience: January 10, 2025
California
1 review
0 helpful votes
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A review
January 20, 2025

I ordered and it came to my house. Was comparative to ordering off Amazon

Date of experience: January 6, 2025
Rhode Island
2 reviews
0 helpful votes
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Awesome Service
January 20, 2025

Hi,
The Warwick RI cycle gear has amazing people working there. The lady is super nice and installed my visor in seconds. They will also discuss products and are so helpful showing not only what's on the shelf but they will show you online merchandise. Great Service!

Date of experience: January 10, 2025
Mexico
1 review
0 helpful votes
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Purchase of new tires for my F800gs
January 20, 2025

Overall it was an excellent experience. The site is easy to navigate and received great support from the live chat. Delivery was on time. My order was fulfilled correctly and delivered with care. I only gave a slightly lower score on my satisfaction on product as one of the tires I received was manufactured early 2023, so it is almost 2 years old. I would expect to CycleGear to have a fresher inventory of tires.

Date of experience: January 21, 2025
California
2 reviews
0 helpful votes
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Always good
January 20, 2025

Cycle Gear is my main place for motorcycle gear shopping. Good deals, especially during closeouts and new product drops.

Date of experience: January 10, 2025
Arizona
1 review
0 helpful votes
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I always try to check and/or use Cycle Gear before any other source for motorcycle parts and accessories. Why? Because they support the sport and also have a nice store just down the road here in Phoenix!

Date of experience: January 21, 2025
California
1 review
0 helpful votes
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Very happy with the purchase
January 20, 2025

All aspects of the transaction went as planned. Product was as good or better than the photos. Very pleased and will likely revisit the site when another need arises.

Date of experience: January 10, 2025
Cyprus
1 review
0 helpful votes
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Needed part asap
January 20, 2025

I need a part next day for my daughters new bike in order for her to participate in a New Years Day event.I received the part and got it installed and delivered the bike to her on New Year's Eve.

Date of experience: January 10, 2025
Washington
1 review
0 helpful votes
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My product was shipped accurately and quickly. The ordering process was very easy and I felt confident knowing that I had several retail stores to help me if any problems occurred.

Date of experience: January 9, 2025
North Carolina
1 review
0 helpful votes
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First great visit
January 19, 2025

This was my first time going to a Cycle Gear store. Staff was very friendly and knowledgeable about the merchandise and about helping me sign up for additional savings for that purchase and future purchases.

Date of experience: January 9, 2025