Crutchfield

I don't write many reviews, I am making an exception with regard to my recent order from Crutchfield. I purchased speakers and a turntable to my system. I chose Crutchfield based on their established history and customer service, and I am glad I did.

One speaker was damaged in shipping, after a few minutes of disappointment I called Crutchfield customer service. The entire process from explaining what happened to sitting here now just 2 days later listening to my complete system could not have gone better.

I was extremely impressed with how well the return of the damaged item and replacement was handled, I will go to Crutchfield for my future audio needs.

This time, I knew what I needed, just needed to get it. New tunes for my 1992 Ford F-150 restoration project. The website is very intuitive and I had no question about the products I had chosen would fit my application. If any installation kits, harnesses etc. were required, they were automatically added to my order. Instructions were clear and accurate making the installation go very smoothly. I highly recommend Crutchfield for all of your car audio needs.

There are a lot of online stores out there but Crutchfield simply has the best service out there. I live in Guam, a US territory with at least 14 hours of flight time from the continental USA but Crutchfield has a free shipping here too. I purchased a Canon EOS R camera 3 weeks ago when it was on a black Friday sale. Then on Holiday sale, the price was cut another $300 off that sale price. I wrote Crutchfield and asked if they would have a price warranty since it is less than a month. Crutchfield gave me back the $300 difference. Thank you so much Crutchfield. You're my favorite online store.

In the days of poor customer service, Crutchfield still operates with old fashioned services. They actually study the products they sell and provide their expertise to you. Very clear, accurate and easy to understand instructions. I feel it's worth noting that their prices are excellent. Add to that, installation accessories are included at no additional cost and you don't have to look them up. They are automatically added to you cart when you select your products. A+++ company.

Crutchfield is a very good place to shop. They always have what i need and average priced. I like how i can compare products side by side and noticed on some speakers, you can listen to them through your headphones so you know how they sound before you buy them. I also like how they give you what you need to install whatever you are buying and if it the install pieces are too pricey, they discount them to help a customer out. Crutchfield also sends a email with detailed installation instructions on your specific vehicle. I always shop crutch field for all of my audio needs. No point in looking anywhere else. Thanks

Now let me say this i order a lot from crutchfield and this is the first time I had any kind of a problem with my order/delivery i call them and i am waiting for them to do there tracking on the package so when crutchfield e mail me with an answer i will update this review... so far NOT Happy i just want my speaker. Update crutchfield call me and send me my order

I originally had an issue with customer support not responding, however they explained that they never received the email. Possibly it was a website error, but nobody knows for sure what happened. Regardless, once they found out I had never received a response, they contacted me back immediately with an apology and made the issue more than right. So, in this case I have to give them credit for going out of their way to make sure they had a happy customer! Because of this, I will definitely order from Crutchfield again.

I have shopped their catalog since the mail order days. They are simply the best. I will honestly say that they are not the cheapest, so it depends what you are looking for. I order all my home theater equipment from here because their service and expertise are second to none. It shows since they are the only electronics dealer ranked number 1 by JD Power and Associates. I buy all my Denon Stereo equipment and Boston Acoustics speakers here and I always need someone to advise me. They have an expansive help section along with customer reviews.