I ordered a much needed stereo for my 1997 Jeep Grand Cherokee. It was extremely easy with Crutchfield, having the adapter plate, wiring harness and full installation instructions right at hand. Also the price was incredible, highly recommend if you're on the fence.
Their technical assistance phone line makes them the only company I'd get car audio equipment from. I always have one or two small questions when doing an install and their staff are incredibly knowledgeable. So long as they're reasonably priced, I will always choose Crutchfield.
From beginning to end, I had the most pleasurable experience purchasing through Crutchfield! Although I had one small issue, it was resolved immediately! Thank you guys for providing great customer service and offering a wide variety of products.
First time ordering from them. Normally order from Amazon but will be happy to stick with Crutchfield if the prices are competitive. No complaints about the shipping times and item was packed nicely. Can't ask for much more.
As usual, dealing with Crutchfield was a pleasure... used tech assistance and guided through with expertise. Other companies should pay attention and see how to do it the right way like this great American company.
My '94 Mustang Cobra radio went on the fritz, and I wanted an easy to install and great sounding radio with modern features. Your system hooked me up with a great Panasonic BlueTooth radio and the pre made harnesses, mine required two because of the Mach 460. Unit came and was pretty straight forward to install except for the RCA plugs, call your hotline and problem solved quickly and it worked. I like working with a company that values high quality service and responsiveness, thanks
I've been buying things from Crutchfield since the early 90's and have NEVER had a bad experience. Customer service is second to none, top notch products to fit all budgets, and outstanding tech support should you need it. Why go anywhere else?
Easy to navigate website. Simple ordering process. Quick delivery. Product (FM Transmitter for Car) exceeded expectations and FAR better sound quality and operation than inexpensive one borrowed from son, which I have now returned.
Site is fast and responsive, an hour after placing order had a tracking number in my email inbox. All equipment was packaged very well and all instructions were included.
Really impressed with Crutchfield as last time I ordered from them had to be 10 years ago.
Crutchfield had just what I needed at an extremely affordable price. I really don't look anywhere else for Audio/Visual Products. Go on line, half dozen mouse clicks and boom, it shows up on the front porch 2 days later.
This is my fifth car that I've ordered stereo Equipment for and every single time it's perfect. They always ship me anything and everything to do the job like a professional. No cutting wires or corners. I wish they had a retail store you can walk into
Had plenty of options to choose from, competitive prices, fast free shipping, and gave me instructions on how to install the speakers i picked out without me asking. They really put their best foot forward.
Impressed with shipping and website design, obviously taking customers into consideration ( something that use to be standard practice), hopefully other stores will follow example as we the public are what drives success or failure, had not shopped here since 1990's, you have me back thank you
No other store can compare to Crutchfield in any aspect. They offer way more with your purchase than anyone else. Free installation parts and detailed vehicle specific instruction is a huge bonus. Discrete boxes too which is a must these days.
Crutchfield advisor was knowledgeable and helpful in guiding me to the best lowest cost options available for a line conditioner/surge protector. They also offer lifetime support which is very reassuring in making a technical purchase.
Been using Crutchfield for over an decade and my goto website for anything car AV related. It's like having a friend at in local car audio. Takes the guesswork out of buying/installing hardware, I am an lifetime customer and will keep coming back even with big online giants undercut on price
Talked to 3 team members on 3 separate occasions, they were all very well versed in product knowledge and consistent in their message, truly made me feel valued and that I was making the best decisions about my purchases!
Great customer service-- personal calls from representatives to ensure items arrive safely and that we are happy with them. The sales staff is also very knowledgeable about the products they sell, which is a rarity in sales these days!
I can buy a car stereo anywhere. The install kit and connector that Crutchfield included with my purchase made installation a breeze, not to mention a perfect professional appearance. The big box stores don't provide step by step instructions or free tech support either. There's a reason Crutchfield has been around for so many years.
Outstanding shipping time. Outstanding quality car audio / speakers. My order arrived in two days, the ease of installation is top notch with all the free stuff Crutchfield includes, such as the custom build sheet per each specific vehicle, and free wire leads for plug and play, simple installs. Love this place! I've been ordering from Crutchfield for the last twenty years, never a disappointment.
Answer: I've bought outlet item for many years now and never had an issue or even needed to return. I'm pretty sure you can return if not happy with it. It says it under the price after you click on that item I believe
Crutchfield has a rating of 3.5 stars from 1,616 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crutchfield most frequently mention customer service, car stereo and wiring harness. Crutchfield ranks 8th among Electronics sites.