Connie H.

Great customer service-- personal calls from representatives to ensure items arrive safely and that we are happy with them. The sales staff is also very knowledgeable about the products they sell, which is a rarity in sales these days!

Newegg has competitive prices, but their customer service is user-unfriendly. As a computer repairer (?) for a living I am always looking for good website to buy from. The pluses of Newegg: fast shipping, good prices. The drawbacks-- bad customer service that seems apathetic towards customers. I received a hard drive that was DOA, so I sent it back to Newegg. Instead of receiving a replacement, I was told I had damaged it and that I would not receive a replacement or refund. So I was out that money. Luckily it was a good price I got, but it turned me off to Newegg and I take my business elsewhere now.

Tiger Direct always has great prices on items I need for my computer repair business at competitive prices. Shipping is fast, everything is very straightforward. The one time I had a problem (UPS smashed the package to smithereens) they were completely responsive and arranged for a replacement item to be sent via 2-day air. Definitely a website I have on bookmark!

I have had nothing but positive experiences with Brian and his website. I think it is a very small company but I always get prompt shipment of my orders, prompt email replies, and friendly and personal attention. I have sent everything from shoes to laptop computers through forwardit.us and have never had a problem. I would (and have!) recommended it to all my friends.