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How would you rate Crackle?
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Illinois
2 reviews
7 helpful votes
Follow Jan C.
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OMG Unbelievable, so many identical, long, horrible commercials. Movie was ok but I went from Episode 1 to the last one because I couldn't stand so many interrupting commercials. No more Crackle for me.

Date of experience: June 12, 2014
Canada
1 review
5 helpful votes
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It is the worst
February 18, 2014

It is the worst. The same ads run continuously. Sometimes the same ad 3 times in a row. They obviously have sold very little advertising. The content wasn't bad but who could stand the constant ads. I would gladly pay a few dollars a month for the service but won't watch it as seeing the same ad over and over and over again is just too frustrating. Would not recommend.

Date of experience: February 18, 2014
Virginia
1 review
20 helpful votes
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After the recent update of crackle on my roku 3 I am so frustrated. It worked fine before this update. I will be Uninstalling if it isn't fixed soon! Update I have uninstalled crackle. Really don't need the headache anymore. Too many other options to choose from that work just fine without the hassle.

Date of experience: July 25, 2015
Honduras
4 reviews
0 helpful votes
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Crackle
November 24, 2016

Crackle is a great app for your phone it has great movies for free to watch and some great tv series, i just feel like they should add better movies and series. They mostly old movies and animation, not really into some movies they have available but i have watched a couple of great movies. But yea they should upgrade more

Date of experience: November 24, 2016
Florida
2 reviews
5 helpful votes
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Unwatchable
April 16, 2016

This app is completely broken. Movies freeze right after commercials, forcing you to relaunch the app, only to have to sit thru the same commercials all over again. Which itself is a revolutionary torture because Crackle sucks so bad that they only have 4 advertisements to show you. So a 2 hour movie becomes an arduous 4 hour test of your commitment to get to the end of the movie just so you can say you did it.

Date of experience: April 16, 2016
Minnesota
1 review
0 helpful votes
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My anti-malware comes down like a falling piano on this site every time a javascript tries to run. This leads me to believe this site is a steaming pile and should be avoided at all cost. I'm going to amazon or netflix.

Date of experience: January 4, 2016
Georgia
10 reviews
31 helpful votes
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WTF?
March 18, 2019

Why does Sony crackle have to place that incandescent emblem in the lower right-hand corner of the screen obscuring part of your movie? To let me know that I'm actually watching Sony crackle? Did I not tune into this particular station? Did I not actually click on a movie under a Sony crackle title? Then why the hell did they see the need to put it there? They sure don't put it there on those hundreds of commercials they run!

Date of experience: March 18, 2019
Tennessee
1 review
3 helpful votes
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Resuming
March 10, 2016

Sometimes I will watch a movie close to the end then shut the TV off and go to bed. But when I come back to it the next day and click resume, it goes back to near the beginning or somewhere else. And very difficult to fast forward to the point I left off.

Date of experience: March 10, 2016
Canada
1 review
6 helpful votes
Follow Greg G.
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I had Crackle on my PS3 and I have deleted it. Worst movie watching experience I ever had. I have tried to watch movies in the past but the commercials are far too long and numerous. They only have 2 commercials and they play over and over. I kept hoping they would iron this situation out but as of today 2013 Oct 12 I am done with Crackle. Don't waist your time with this rotten thing they call Crackle, it's garbage.

Date of experience: October 12, 2013
California
1 review
5 helpful votes
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Terrible
November 24, 2019

Commercials Commercials Commercials. This app stinks. Commercials every 5 minutes. Will remove it from our Roku. There are so many good apps no reason to keep this one. Trying to watch movie right now buy am turning it off. Commercials!

Date of experience: November 24, 2019
Texas
1 review
6 helpful votes
Follow Crackle S.
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Ok. At first, I thought my Verizon FiOS 50/50 was jacking with me. But then, Task Manager showed my Network utilization was 0%, and Crackle was just showing the Crackle Wheel Of Death circle. Come One! I don't mind the ads. But at least step up on your end and deliver the content!

Date of experience: November 15, 2015
Ohio
1 review
1 helpful vote
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Free, and it shows...
September 9, 2018

It shows that crackle is still free! I still can't get it to consistently stream! I used to watch it before Sony had it. I really though with the Sony name it would be improved! Either fix it or kill it... Too much comp for it not to work consistently... :)

Date of experience: September 9, 2018
Missouri
1 review
6 helpful votes
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I used to love crackle but now I hate it. Can not watch a full movie cause it either do not play or stop after the first commercial. I will contact all advertiser I see on Crackle and tell then no one watch the commercials cause the people can not watch the movies. I used to tell my friends about Crackle but will not tell every one to protest Crackle.

Date of experience: November 29, 2013
Arizona
2 reviews
13 helpful votes
Follow Robert A.
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Some good shows but too many commercials. What they fail to realize is their commercials are counterproductive. I I am so sick of Jack-in-the-Box commercials but I will never try their new double jack, and I won't test drive a Prius.

Date of experience: February 11, 2016
Washington
1 review
2 helpful votes
Follow Bob K.
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When I first got my Roku I checked out Crackle and wasn't exactly impressed, but there were 4 or 5 TV shows and a handful of movies that were OK. I decided to go with it because it's free. I wasn't thrilled by the frequent Skittles commercials (they seem to be Crackle's primary advertiser), but I was impressed by the picture quality. Then in October they pulled almost all the content I liked. Now their TV content seems to be mostly Anime, which i do NOT like. Frequent, repetitive commercials + lousy selection = no Crackle in my Roku channel lineup. Sony can do better.

Date of experience: November 23, 2012
Washington
1 review
1 helpful vote
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All commercials. Lame
February 24, 2017

I keep waiting for the commercials to end. And waiting. And waiting. I wanted to come back to a movie I had watched half of. It started me out with 15 ads then when I skip forward to the part I was watching, it showed me all the same ads AGAIN!

Date of experience: February 24, 2017
GB
1 review
2 helpful votes
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Would not recommend
April 24, 2013

Would not recommend. Watched one movie and had interruptions for adverts every 10 minutes, 7 times during the course of the movie. Adverts were always the same, and it sure gets boring to watch 2 copies of every advert, every 10 minutes.
I would rather pay 0.99 to rent a film ad-free, than have the movie interrupted over and over and over again.

Spoilt the move, spoilt the experience, will never use again.

Date of experience: April 24, 2013
Utah
1 review
6 helpful votes
Follow Jack F.
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You would think a large company like Sony would care about their customers. Instead, you get a great line up of movies, and even if you are willing to put up with their commercials, you find yourself irritated beyond belief by their programming. You can't fast forward a movie, you aren't returned to the place you left off, it crashes your Roku regularly, and even when it plays the commercials half the time you don't even see them because it takes so long to load and cuts into the next commercial.

Here's something to all you Crackle advertisers; Find a company which actually cares about showing your commercials and the viewership. I'm sure you're paying them a lot of money to advertise. Simply put, you are wasting your money with this company.

Date of experience: June 22, 2019
Ohio
1 review
6 helpful votes
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Not very good
April 14, 2020

Crackle has a lot of really B rated movies and there so many commercials every 5 minutes there is multiple commercials like five commercials and most of time they're the same commercial over and over and over

Date of experience: April 14, 2020
Washington
1 review
1 helpful vote
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Worth the money
April 3, 2017

Worth the cost. Oh, it cost nothing. That is what it is good for. At least 100 characters required - OK. It sucks, it sucks, it sucks... the streaming gets interrupted... the ads are w-a-y too intrusive.

Date of experience: April 3, 2017

Overview

Crackle has a rating of 1.5 stars from 414 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Crackle most frequently mention many commercials, streaming service and watch anything. Crackle ranks 201st among Streaming Movies sites.

service
38
value
37
shipping
8
returns
8
quality
35