David R.

I am not sure what happened over there as I have used this company for over a decade. Recently, the links to all my previous year tax returns have been broken, returning an error message. When I reached out to customer service I was informed that I needed to pay $20 to see it and a credit card authorization form was attached to the email. This is incredibly suspicious and nowhere on the site does it explain this service.

I am not sure why the link is broken or why there is no language on the site explaining this change, and the request for credit card info was very alarming. I was also asked to provide a copy of my Driver's license to verify my identity.

Well I needed the return so I complied. Well, I did get my return, along with someone else's! I am not kidding, I got their entire tax return along with all the worksheets. Identity protection must not be as important to FileLate.com as raw, sleazy cash grabs.

DO NOT USE THIS SERVICE! I can't emphasize that enough. I wish I never had because now I have 12 years of tax returns with this organization and who knows what is going on over there.

Hope this helps someone.

This app is completely broken. Movies freeze right after commercials, forcing you to relaunch the app, only to have to sit thru the same commercials all over again. Which itself is a revolutionary torture because Crackle sucks so bad that they only have 4 advertisements to show you. So a 2 hour movie becomes an arduous 4 hour test of your commitment to get to the end of the movie just so you can say you did it.