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How would you rate Crackle?
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Pennsylvania
1 review
3 helpful votes
Follow Jim W.
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I have tried 4 times, 4 different movies and each time half way through the movies, the app freezes and I always get a message, " oh oh, something went wrong, try again" and to no avail, it never works, so if I reload Crackle and pull the movie up, you can't resume, you have to start over and on top of that you can't fast forward to where you were in the beginning. Complete waste of my time and utter garbage. Don't waste your time too!=

Date of experience: August 25, 2022
Pennsylvania
1 review
2 helpful votes
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Waste of time
November 10, 2022

App was extremely frustrating and disappointing. WAY too many commercials and had to reset several times.
But even worse, the app would not allow for the final scenes of the movie to play. Can't wait to delete from my phone!

Date of experience: November 10, 2022
Idaho
2 reviews
11 helpful votes
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Why is it that everyone (and their dog) thinks they can develop a streaming app with commercials? Here's another one that fails miserably. Glitchy, slow, lots of buffering, lots of sync problems, just a rip-roaring piece of doo. Only reason I'm using it at all is that it's the only way I can watch the BBC "Sherlock" series. Otherwise, I wouldn't bother.

Date of experience: September 16, 2022
Ohio
1 review
0 helpful votes
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Crackle commercials
December 15, 2022

Does the business commercials paid for to Crackle actually believe that repeating them every 5 minutes will brainwash consumers into buying whatever is shown?
Does Crackle actually wonder why no one wants to peruse their app in that the app is more a app just for commercials rather than programs?

Date of experience: December 15, 2022
Nevada
1 review
0 helpful votes
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I put a show on that originally aired over 30 years ago, not some new "premium" programming, and these jokes served me literally 6 long adverts, all for reeses peanut butter cups, before Id even gotten thru the intro to the show. Literally 2 minutes in and they served a crazy number of adsverts. Get real. Im not watching this crap.
I could see 1-2 adverts, but 6? Give me a god damn break...

Date of experience: December 14, 2023
Illinois
1 review
1 helpful vote
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First time user
February 23, 2023

Have never tried Crackle before, never had a reason to but wanted to watch a movie and the only place it was available was on Crackle unless I purchased it. I got about 30 minutes into the movie on Crackle and ended up just buying it so I could watch it without commercials. They are CONSTANT. Seriously, like constant. And long. It literally felt like you watched the movie for about 5 minutes and then got 5 minutes of commercials. On top of that the volume goes up about ten-fold whenever the commercial comes on. I get that it's free... but trust me when I say it isn't worth it at all. This service sucks so bad.

Date of experience: February 23, 2023
Alabama
1 review
0 helpful votes
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Great Streaming Service
December 18, 2022

I have had Crackle for about 5 years and have never experienced the problems that some of the reviewers have experienced. I think it's a good streaming service. Have not experienced any kind of glitch or problems with this service. I don't find the ads any worse than most others. I can recommend Crackle.

Date of experience: December 16, 2022
Texas
1 review
0 helpful votes
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Too many commercials
September 21, 2022

It's great to have a free option but they play waaaaaay too many commercials. It ruins the suspense of the shows and defeats the purpose of watching a show/movie anyway. The same commercials play over and over making me NOT want to use the services that are being advertised anyway. Oh and at least a third of the commercials are for Crackle itself. Umm, I am already watching you. What are you gaining from interrupting my show to tell me about you other than pissing me off?

Date of experience: September 21, 2022
Texas
1 review
0 helpful votes
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Way Too Many Ads
November 22, 2022

I am a sci-fi geek and learned that Salvage Marines could be viewed on the Crackle App. I could hardly bare 1 single episode. The ads were so frequent and long that I couldn't even enjoy the show. There has to be a better way. I refuse to use the App until changes are made.

Date of experience: November 22, 2022
New Jersey
1 review
3 helpful votes
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I have a new Sony TV and Sony's Crackle service is almost unwatchable. The movie pauses, but the sound keeps playing. Alternatively, it just stops, pauses, restarts the movie or shows a streaming error. I have very fast Internet and no issues with any other streaming service. Crackle is without a doubt the worst streaming service ever

Date of experience: June 26, 2023
Pennsylvania
1 review
1 helpful vote
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6 commercials every 10 minutes, coupled with constant technical problems, With "uh oh, something went wrong, retry" popping up which doesn't work to continue watching.

Date of experience: August 26, 2022
Maryland
1 review
4 helpful votes
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Every ten minutes are interrupted by four or five commercials which last two to three minutes. This means you watch eight minutes of movie for every set, which don't even have the courtesy to pop up during scene transitions. Often, it's mid sentence of dialog.

Date of experience: March 10, 2021
Australia
1 review
0 helpful votes
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Zero movies
December 1, 2021

I opened a crackle account, but once the account was open i could not access a single movie, search engine always came up with zero results.
I was looking forward experiencing this site.
Sadly they have nothing to offer. There was no help after my questions why I could not find anything or play anything.
Everything I was informed about crackle was a lie.
Never again and avoid crackle.

Date of experience: December 1, 2021
North Carolina
1 review
0 helpful votes
Follow Joe M.
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Crackle is the most horrid crap I have ever experienced! The movies continually start over so it will take 4 hours to look limp through a 1 hour. I would rather pay $50/mo for something worthwhile than deal with this nonsense! Garbage!

Date of experience: November 16, 2017
Maryland
1 review
3 helpful votes
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Waste of space
November 9, 2015

Download it just for it to say server error then next day it works but movies are choppy like its a early 1930's film then freezes after 5 mins. Wasted my time downloading and apparently they haven't/won't fix it. Funny part is the advertisement at the beginning was crystal clear

Date of experience: November 9, 2015
Arkansas
1 review
5 helpful votes
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Plain awful. There is no such thing as free. Horrible streaming, movies cut out halfway through and the worst is the constant barrage of commercials, most of which are shown in duplicate or triplicate! Plain annoying, ads are ruining tv. I'm happy to pay Netflix for a pleasant viewing experience.

Date of experience: May 24, 2016
Montana
1 review
8 helpful votes
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I watch old sitcoms because they have good entertainment value and humor without the raunchy stuff. If crackle could pick up on what we watch and advertise shows that we may actually watch it would be less offensive to us viewers and more effective in accomplishing their marketing goals. One commercial for a crackle series said "I want to f#@! Your face." I may be frugal, but I will not tolerate such blatant disregard for decency.

Date of experience: December 18, 2015
Massachusetts
1 review
2 helpful votes
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Mobile purgatory
February 21, 2016

Crackle was a channel I'd go to occasionally on roku. When I started streaming Netflix on my smartphone I thought 'y not add crackle to change things up from time to time?' - think again. I start watching movies fine then after the second or third commercial it jumps back to a previous point in the movie. Commercials I'm fine with as that's the deal but y don't they just fix this issue they're clearly aware of as others have complained about it online. Do the advertisers know it's happening? I hope not.

Date of experience: February 21, 2016
Canada
1 review
16 helpful votes
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If your goal as an advertiser is to make viewers despise you and your product, then by all means, spend some of your ad budget on Crackle air time. The movie I'm watching seems like it might be okay, but I can't bear to watch the same 2 internet.org ads TWO TIMES EACH during the numerous commercial breaks. I saw 5 minutes of movie between the last two sets of commercials. I turned it off at that point. I don't care how the movie ends. I also feel intense irritation at internet.org.

Date of experience: April 23, 2015
Pennsylvania
1 review
1 helpful vote
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I don't mind watching advertising for free content, but when the movie audio is off from the video, or the video simply just won't load because "there was an error loading this video", then it is useless. I have a very good connection and plenty of download speed to handle streaming and also have no issues with other streaming providers I use... ie: playstation vue, netflix, youtube, ect. I have also tried several times to use the service with the same results. Needs a lot of work. As I said before in the title, I have not been able to watch a whole movie yet.

Date of experience: May 28, 2017

Overview

Crackle has a rating of 1.5 stars from 414 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Crackle most frequently mention many commercials, streaming service and watch anything. Crackle ranks 201st among Streaming Movies sites.

service
38
value
37
shipping
8
returns
8
quality
35