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How would you rate Crackle?
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Rhode Island
1 review
1 helpful vote
Follow Michael J.
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Programs won't load and when they fail it starts another show which is very annoying. Video quality is ok on a smart TV when you can see the 30 seconds of the show it decides to load. Commercials always come in crystal clear!

Date of experience: October 27, 2018
New Jersey
1 review
3 helpful votes
Follow Lou L.
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Terrible trying to watch any movie that's longer than 10 minutes. Can't tell if it's Crackle or the Roku, but it keeps going black. I have to keep restarting until the frustration level is so high you just want to shut it off. Don't have the same problem on the Roku with Hulu or Amazon, etc. Just Crackle!

Just not worth the effort!

Date of experience: April 23, 2013
Illinois
1 review
2 helpful votes
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It's got some good shows, but only a handful. The overall video quality is pretty horrible. I don't mind advertisements, but not when it causes the movie to reset or freeze. Many times I have to restart the movie and then select the section I was previously on, enduring the advertisements all over again. All-in-all, it's a pretty bad service, even for free.

Date of experience: May 17, 2013
New York
2 reviews
8 helpful votes
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IF you are into watching a lot of commercials and a little bit of movies or tv shows while doing it you are in the right place. Come on Sony I think you have finally cracked, these are mostly all old movies and tv shows there are much better options like Vudu which has commercials but not to this degree.

Date of experience: March 20, 2019
Canada
1 review
8 helpful votes
Follow Paul T.
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Movies are LOADED with advertisement.
Its ridiculous how much there is...
Loosing interest into watching anything on Crackle.
PLUS its always jamming somewhere, have to resume the movies next hour, or sometime restart it the day after.

Date of experience: May 6, 2016
Louisiana
1 review
4 helpful votes
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AWFUL
March 25, 2021

Crackle is absolutely the worst streaming service I've ever used. It almost always stops in the middle of a movie, and if you can re-start it at all it starts over from the beginning. Even the commercials freeze!

Date of experience: March 25, 2021
Illinois
2 reviews
7 helpful votes
Follow Edgar L.
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Watching a movie is a nightmare, it often freezes and one has to start over again, meaning from the very beginning of the movie because forwarding does not work. The only items that work excellently without problems are the many commercials. Worst streaming service that I know of.

Date of experience: April 11, 2022
Canada
1 review
5 helpful votes
Follow Dick B.
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Can barely enjoy a full movie experience with the 5 min ads interrupting every 10 mins. These guys behind Crackle are fking horrible. I'm disgusted by their service. I will never be using this app again even if they fix the ads.

Date of experience: October 25, 2013
Vermont
1 review
3 helpful votes
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Crashes constantly
October 24, 2022

Wow. I can't get through a single movie without it crashing at least 4 - 6 times. And each time you restart, you have to fast forward from the beginning. Unwatchable, really.

Date of experience: October 24, 2022
New Jersey
2 reviews
0 helpful votes
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Better
January 30, 2016

My first review was a 2 because of really poor download. It seems in the evenings download speeds are much better. Mind you my wifi DL is 6 or better. Anyway, did a marathon of Chosen (wow) 10 episodes and only a couple of 60 second stalls. HD was not great, OK, but not really HD.

Date of experience: January 30, 2016
Massachusetts
1 review
4 helpful votes
Follow Nerina W.
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Don't know what happened to Crackle, it used to be a rather good channel. Maybe a two hour movie, now seems like 2 and 1/2 or three. I'm sure they need the commercials in order to provide free movies and television, it just seems excessive and about the same as regular network t. V. Watched Inception (lost track of who was dreaming in each level), watched Jupiter Ascending (liked it, just too many. 30 second spots at 7 ads each break). There are so few free channels with good movies, I hope they don't go paid because I wouldn't pay them. Just like Hulu, when they went paid; I said goodbye.

Date of experience: November 4, 2017
Ohio
1 review
2 helpful votes
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So Many Commercials
October 15, 2020

Awful service, worse than TV. If you try to continue watching where you left off the day before it usually goes back 4 scenes. If you fast forward you will immediately have to watch another 6 commercials. Sometimes after already watching those commercials another 5 ads pop up. Its the same propaganda political ads over and over without balanced audio so if you don't mute it right away you'll be in for a treat. There are other free streaming services like TUBI that are so much better. Tubi doesn't even have commercials. As soon as I'm done watching startup I'm deleting this dumpster fire crackle app

Date of experience: October 15, 2020
Florida
1 review
6 helpful votes
Follow No P.
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What a joke!
June 27, 2016

Hey, Crackle, thanks for the Seinfeld car show. Oh wait, I can't even get to it on my Xbox One app because you choose to automatically play whatever crap is hot in your opinion. I press every button on the controller and nothing happens? I'm stuck with your suggested garbage, brought in mid-scene? Nope. Gone. Sorry, Jerry, looks like you're drinking your coffee alone from now on. "Crackle: you get what you pay for"

Date of experience: June 27, 2016
Georgia
1 review
7 helpful votes
Follow travis d.
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The commercials breaks are extremely irritating, there like every 5/10 mins of the movie it may be free but not at the expense of nonstop interruptions no way... im going back to watching movies on youtube. Disappointed... smh

Date of experience: October 8, 2015
California
8 reviews
6 helpful votes
Follow Bubbs P.
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Ive been using Crackle for years. Yes it has a lot of commercials, so does TV. I got rid of cable and don't want to pay for Netflix. On Windows 10 it works great. You want no ads and free, go to Putlocker or Coke and Popcorn and get virus' and terrible popups that freeze your stuff. I wish they had more content but its good for free. The Dead Rising Movies are pretty good for original content. Maybe the console experience is different. I say if you can make something better for free please do and share it. If not, then stop complaining.

Date of experience: June 30, 2016
Canada
1 review
2 helpful votes
Follow Ethan C.
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People are complaining a lot about the ADs and only pointing out the bad, let's actually focus on what Crackle is, it provides you movie and tv shows at no cost, just sign up and go. I was on crackle when it first launched, video quality and ads were of poor quality, but they did have content I liked sometimes, over time the video quality has greatly improved and yes ads are a bit "irritating" but they are offering things for free, and they get paid by selling ads. They're accomplishing it, and as with anything, rome wasn't built in a day but two years ago to today, its now feeling like they're getting their model down pretty well, and I'm more and more impressed.

Good service, its free, it works and they do have content others may not and sometimes its easy to launch the app on my tv and watch something off their service.

Date of experience: April 6, 2016
Texas
1 review
4 helpful votes
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Commercials
May 31, 2022

I love the movies. But I hate the Black Lives Matter commercial. Aren't they the ones that burned down cities, looted and destroyed property like wanton savages? I think it's a great disservice to run anti American propaganda over any type of media.

Date of experience: May 31, 2022
California
5 reviews
4 helpful votes
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Works for me
August 10, 2015

Guess I agree with another reviewer, the site does fine with no delays or breakup. It's not Netflix but very good for a free service. I'm going direct, from computer to Internet without any Roku, Chromecast or special apps. I miss a full screen, but smaller works fine on a large monitor. I have a slow Internet, about 15mb download. Since I like action movies, this will last for some time. Looked at some of the TV and they worked fine also. Crackle seems like a good site with many fun entertainment options.

Date of experience: August 10, 2015
Indiana
1 review
9 helpful votes
Follow Ken R.
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Used crackle for quite some time now enjoyed it, recent changes in your format and navigation options is horrendous males this program completely non user friendly tried for about 2 hrs to navigate remove titles from watch layer list read from of movie prior to selecting seems like your getting us to watch what you want not what the viewers want i have deactivated and removed from my roku list hope you fix this I'll miss the selections you had

Date of experience: June 14, 2015
California
1 review
6 helpful votes
Follow JS D.
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It's too bad too because there are a lot more good movies than on Netflix. But you can't watch them! I am starting to wonder if it's too old technology to be compatible with Windows 10. The worst is that the movie just stops running, leaving you with a screen shot that doesn't move. Re-booting the site doesn't help. The adds would be all right if it wasn't for this. (You can always turn off the sound and look a Facebook or check your e-mail for awhile.)

Date of experience: February 4, 2018

Overview

Crackle has a rating of 1.5 stars from 414 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Crackle most frequently mention many commercials, streaming service and watch anything. Crackle ranks 201st among Streaming Movies sites.

service
38
value
37
shipping
8
returns
8
quality
35