website thubmnail of Crackle
How would you rate Crackle?
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Florida
1 review
6 helpful votes
Follow osmel s.
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I love the fact that crackle is providing free movies but at risk of getting a virus like i almost got i don't recommend it until they provide anti virus/malware. Recently i was watching a flick and a virus called luhe. Pdf file was attempting to contaminate my pc by attacking my harddrive and was shielded by my firewall in which i was fortunate to stop it in time! My question is, what is crackle doing to insure safety for the viewers? What precautions are being taken to stop it to ensure customer/viewer satisfaction? Please keep us informed as to this predicament.

Date of experience: September 17, 2011
Canada
2 reviews
3 helpful votes
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I have the same experience for EVERY movie. The movie starts well enough (I have a fast internet connection) but then for no apparent reason, the movie stops playing and restarts from the beginning I can handle a few commercials, but having to fast forward from the beginning of the show about eight times per movie is ridiculous.

Date of experience: June 10, 2017
Arizona
1 review
2 helpful votes
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Movies never complete... Error pops up. When exiting out and going back in to resume... Error appears again. Very annoying. Crackle is off the watch list. Love Hulu

Date of experience: April 12, 2020
North Carolina
1 review
4 helpful votes
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Title pretty much says it all. I don't mind waiting for a full free movie and having to watch commercials, but freezing up on the movies after you're partially through and interested is just bs.

Date of experience: November 23, 2019
Colorado
1 review
1 helpful vote
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I wouldn't loathe 4 minutes of commercials every 15 minutes (WTF) if the volume on said commercials wasn't twice as loud as the show or movie itself, not to mention once they start, you can't exit. So 9 ads later, I can finally exit back to the menu. Not to mention, the ad timing needs to flow with the show.
SONY: The more people that view your content the more you can charge for commercials, the more you charge for commercials the less commercials are needed to make money. So please for the love of God, take that step, spend money to make money Sony. Commercials need to be cut in half, to reflect cable tv commercial lengths, anything longer and they are going to lose viewers= less money for ad space. Just a strong suggestion.
Look at all these people who say flat out, it isn't worth it. Listen to your customers. 12+minutes of ads in a 27 minute show, is rediculous.

Date of experience: June 15, 2018
Georgia
1 review
8 helpful votes
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Depends upon the stupid viewer that allows them to BLAST LOUDLY one commercial after another and so dumb they will accept being treated as dumb stooges. If I could have given zero rating I would have.

Date of experience: November 29, 2019
Tennessee
1 review
4 helpful votes
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Watched a movie, where every 10 minutes it show 5 commercials. Every time it was practically the same advertisement. I will never watch anything on this POS streamer again.

Date of experience: April 25, 2016
Florida
1 review
2 helpful votes
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Great
March 22, 2015

Crackle is FREE. If people are going to complain because of ads, then go pay Netflix, Amazon, etc. Plus, you don't have to worry about a virus. Thanks Crackle.

Date of experience: March 22, 2015
Kansas
1 review
3 helpful votes
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Pretty Terrible
August 20, 2022

Too many commercials and they keep freezing. It gives the frustration of trying to watch a video with dial up internet in the 90s. Truly a stressful, unsatisfactory experience.

Date of experience: August 20, 2022
Ohio
4 reviews
3 helpful votes
Follow D M.
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Some decent film choices, but, I mean, c'mon, guys. I understand that this site is free, but in exchange, you'll have to prepare yourself for what is probably the most inconvenient, in-browser movie watching experience available on the Internet. In addition to the not-so-infrequent commercials, if you happen to walk away from your viewing device for 10 seconds at some point during during the last 20 minutes or so of the movie that you're watching, you might return to find that Crackle has decided that you're not going to finish what you're watching, but rather, you're going to start watching a show or movie that is not in your Watch Later list, but for some reason or another, the folks at Crackle think that you'll enjoy it better than finishing that film to which you've dedicated the last hour or so of your life. It's very much a thoughtless, garbage setup - then again, what can you expect from a young, fledgling company like Sony. Maybe once they've gotten some years under their belt, they'll get their crap together.

Date of experience: November 12, 2019
Ohio
1 review
1 helpful vote
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Crackle sucks!
October 13, 2017

I tried it tonight for the first (and last) time. We wanted to watch an older movie from 2005---Dominion: Prequel to the Exorcist. It's great that crackle is always free, but they submit you to watching 4 minutes of commercials every 15 MINUTES!
GET RID OF ALL THOSE COMMERCIALS!

Date of experience: October 13, 2017
California
1 review
1 helpful vote
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But it does. It was a great family experience because even the people who never agree do agree that Crackle is CRAP.

It does make you wonder if the advertisers read the reviews... if they do and keep advertising on CRAPLE then they must really hate us.

I wish I could think of something witty that would make people avoid CRAPLE but I think it destroyed my brain.

Date of experience: November 14, 2016
Canada
1 review
1 helpful vote
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I use Crackle on my Xbox One and they recently changed the UI. It now automatically starts a show or movie when you opening the app ALREADY IN PROGRESS!

Why on earth would I want to watch something that's already started? This is a horrible design flaw that is beyond my comprehension.

Date of experience: June 16, 2016
New Hampshire
1 review
0 helpful votes
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I really enjoyed Crackle DVD TV Series Cleaners with the exception Cleaners Season 1 DVD Has 6 Episodes and the DVD has only 1 Episode. So Crackle sucks to high heaven Incorrect setup of episodes on a DVD and too many commercials on their streaming. Stay away form this channel, app try Pluto or some other app

Date of experience: July 30, 2021
Florida
6 reviews
18 helpful votes
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Use VUDU Less commercials
November 28, 2019

All these "free" streaming services are pretty much the same. But Crackle has as many commercials as a basic cable channel.
Deleting the app and signing out.

Date of experience: November 28, 2019
Wyoming
1 review
4 helpful votes
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Awful awful awful
May 12, 2018

Halfway through the movie it stopped at a an ad for Microsoft that Made me watch it multiple times and unable to return up my movie which i had to completely restart watching every ad all over again.

Date of experience: May 12, 2018
California
1 review
1 helpful vote
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Great streaming service
February 9, 2016

Never have any problems with this service on my PS4, it doesn't pause or anything, yes the amount of commercials can get annoying, but they have about the same amount as any other *free* streaming service out there, heck I think its about the same as hulu *which you have to pay for*
I watch shows on here consistently.

Date of experience: February 9, 2016
Arizona
1 review
5 helpful votes
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There's way too many commercials for this while spanning longer then not actual video you're watching I don't mind one or two commercials but it is I'll respond as you are but these bloody commercials it's extremely horrible it's like every two minutes you got to commercial that last five or six minutes because there's a set of sex at a time they want this many commercial I'll be watching out-of-date TV

Date of experience: June 3, 2019
Florida
1 review
7 helpful votes
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I have nothing against watching commercials to watch a movie for free, but ads every 5-7 minutes is ridiculous. It's so frustrating and impossible to enjoy the movie with the constant disruptions.

Date of experience: July 26, 2020
Massachusetts
1 review
1 helpful vote
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Don't bother
March 14, 2023

Crackle isn't worth the 2 syllables it takes to pronounce the word. I'd give it no stars if I could.
Too many commercials and lousy streaming.

Date of experience: March 14, 2023

Overview

Crackle has a rating of 1.5 stars from 414 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Crackle most frequently mention many commercials, streaming service and watch anything. Crackle ranks 201st among Streaming Movies sites.

service
38
value
37
shipping
8
returns
8
quality
35