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Ohio
5 reviews
14 helpful votes
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The Walmart of Internet TV
September 27, 2020

The absolute worst free tv site on the internet, which is expected seeing how most all of their commercials/ads are nothing but liberal nonsense messages, which they automatically show every 10 mins throughout your movie. Quick research shows that this company is based out of San Francisco, which should be your first clue on how trash this site is. ALL LIVES MATTER!

Date of experience: September 27, 2020
Indiana
1 review
6 helpful votes
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It's plays the same adds every five minutes. Makes you Want to shut it off. I am stubbornly watching a movie and it may be the last time I use crackle

Date of experience: May 25, 2016
California
4 reviews
10 helpful votes
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I have Crackle on my Samsung blueray player.
When I first tried it, the app worked okay. Not
Great, but OK. And commercials(of course!).
It's worked to varying degrees, but for the past
Several weeks The logo comes up, the screen goes
Blank and that's IT! NOTHING HAPPENS for a LONG
TIME. It seems not to matter how long I wait. And
I can't just back out of the app, I have to brute force it.

Date of experience: May 11, 2014
Utah
1 review
7 helpful votes
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Crackle is such trash. They advertise things they dont even have. Why advertise online that you have all these tv shows and movies, then you go to the trouble of getting their poor excuse of a platform, to find out none of them are hosted on their servers? Please dump gasoline on your servers and throw a match on them. I WILL NEVER RECOMMEND THIS TO ANYONE.

Date of experience: May 26, 2020
Tennessee
5 reviews
31 helpful votes
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Shamefully bad
June 25, 2015

After every commercial break it says "an error has occurred..." and boots me out. EVERY SINGLE COMMERCIAL BREAK... and there are plenty. I agree with others that even at free, it is way too expensive.

Date of experience: June 25, 2015
Washington
1 review
0 helpful votes
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Loud commercials
July 10, 2021

Crackle is putting out commercials that are way too loud, based on the insane idea that people will buy from loud ads, instead, i change chanels. And watch pluto tv

Date of experience: July 10, 2021
Illinois
1 review
2 helpful votes
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Oh yeah, they went out of business! The streaming constantly freezes, buffers, and then crashes. The app constantly crashes whether on Sony TV or fireTV. The video rewind/advance looks like it was developed 10 years ago. NOT READY FOR PRIME TIME! Though the show SNATCH is!

Date of experience: July 26, 2017
Illinois
1 review
8 helpful votes
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Crackle is HORRIBLE
July 30, 2016

Crackle is the worst... don't waste your time downloading, it was 1st introduced to my family via Vizio TV has never worked, then I gave it another try and downloaded on my Android Tablet, it's compatable, and it still does not play the move through all the way... HORRIBLE HORRIBLE App for movies!

Date of experience: July 30, 2016
Canada
2 reviews
14 helpful votes
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I would be more forgiving of the awful service Crackle provides if this was a start up company, new to entertainment or streaming video, but this is Sony Entertainment. They have both the ability and financial chops to hire a team which knows how to write Android apps. Many, including myself, have contacted Crackle on more than one occasion about the defects in their app. The best they can tell me is "we can't offer a solution at this time" or "you'll have to wait for the update". The app, after several "commercial breaks", almost always goes to the beginning of the movie or show and starts over again. Trying to navigate with the slide bar doesn't work. Sometimes, the video and audio get completely out of synch. Definitely don't try watching "Groundhog Day" with this app, as you could end up in a loop where you never finish the movie. In one case, a 120 minute movie I tried to watch repeated so many segments, after about 3 hours, I gave up and never did see how it ended.

And let's speak about the ads. More often than not, the same 15-30 second ad will run 3-4 times in a row during the same break, and then it will be repeated for each ad break, meaning you will see the same ad 40-60 times during a full length movie. It's either torture or brainwashing, or both, and I can guarantee the sponsor I will NEVER buy their product or go to their movie after that.

It's a darn good thing Crackle is a free service (not that I consider the time waster it is "free"), because as it currently stands (and its been like this for months) it is certainly pretty much worthless.

Date of experience: March 1, 2016
Ohio
1 review
8 helpful votes
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Same problem as numerous other reviews not only here but at multiple websites!

The movie will never resume after first series of commercials that occur about 15 minutes into ever movie. Crackle will always hang after the commercials then go to the play/resume/watch more videos screen. If you select "resume," the same commercial will play again taking you right back to the play/resume/watch more videos screen. Never can you get past 15 minutes of the movie on Crackle.

I have read hundreds of complaints on many other websites about the same issue occurring to numerous other people. Other people have stated it occurs with their Roku's, Play Station, Sony Smart TV, etc. Personally I a have been trying with two different Samsung Smart TV's a 32" and 48" H-5500 series, and NEVER have been able to watch a full movie because Crackle always hangs after the first series of commercials which occurs about 15 minutes into movies.

Considering I have read numerous reviews online at multiple websites that go all the way back to 2011 by many people having the same exact problem with diverse types of devices it appears Crackle could care less if they have customers or go bankrupt.

Date of experience: November 25, 2014
Utah
1 review
4 helpful votes
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I can not Express my distance for commercials while watching movies. The "well timed" cuts that are made are intrusive, always unwanted, and for me I lose interest when every 5 minutes the movie is interrupted by some dumb ad selling some dumb crap I dont need or want. This is why once I found streaming, I got rid of my cable TV provider and now save a crap load of money and dont have to watch stupid ads. Win, right!? I thought until Sony Crackle happened to have a movie I wanted to see, and my 4g roku tv happened to have Sony Crackle the stars must be aligned! Then, just as I was getting into the movie Some idiot that has no business editing or cutting for that matter cut for commercial right in the middle of a good scene. I figured ok one ad isnt bad, then there was another, and another, just like trying to watch a movie on local television. It got so bad that all interst has been lost in my movie I wanted to watch, and decided to tell y'all dont bother nothing but ads, and frustration can be found on Sony's Cracked streaming ap. The details say the ap is free, yeah free if you don't value your time. If Sony Crackle were a piece of paper I would wad it up set that on fire and burn the idea. Good job ruining streaming Sony you losers.

Date of experience: March 6, 2019
Texas
1 review
3 helpful votes
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So sick of the political commercials seems like crackle is only out for against Donald Trump because they keep posting all these same Bloomberg commercials as a trump supporter I'm almost ready to delete Crackle because I'm so sick of them if you're going to go political do it for both sides that way you don't look like you have a agenda

Date of experience: March 1, 2020
Canada
2 reviews
4 helpful votes
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Just keeps buffering
April 22, 2020

I just wanted to check out the site for older movies but could not even load up movies or TV shows for me. I would of given it a zero but I can't do that. I have great internet and it still failed.

Date of experience: April 22, 2020
California
1 review
2 helpful votes
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Crackle is horrendous
September 20, 2020

Clunky, redundant and absolutely infuriating. After im done with this series ill delete crackle.
Ads are absolutely insane in frequency and time. The interactive ad is complete bull$#*! and will not save you from ads even though it says it will. The interface is utterly horrible and any fwd or reverse search in your selection will que up ads. Its just $#*!ing horrible. $#*! U CRACKLE U HORRENDOUS PILE OF $#*! APP!

Date of experience: September 20, 2020
Ohio
1 review
5 helpful votes
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Commercials too loud
December 7, 2017

Ok I know it's a free app so I won't start off $#*!ing solely on the amount of commercials they play. That being said, I would not mind sitting through 4+ minutes of commercials if they didn't jack the volume of said commercials up to 3 or 4 times that of the actual movie I'm watching. Trying to watch a movie before you fall asleep? Yeah, don't even bother with this app, it will blow you're $#*!ing eardrums and that's barely an over exaggeration. Now back to length of commercials... I get it it's free and you have to get income somewhere, but over 4 minutes of commercials for each round of commercials during a sup-par (at best, and that's being very generous) movie is absolutely ridiculous. I'm writing this review as I watch this movienoj crackle that will be my last movie from this service. I will gladly pay the Netflix fee for decent and above movies and avoid the house shaking commercials. Now for the subtle jab I've been waiting for: this is what Microsoft get a for allowing a sony service. This service is garbage, you're better off paying for a service that actually gives you a halfway decent product because everything crackle offers is not worth the putting yourself through the advertisement volume and length.

Date of experience: December 7, 2017
Canada
1 review
9 helpful votes
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Crackle is by far the worst free movie service I have ever used on the PS3. Overlooking the constant repeating and annoying advertisements all together due to necessity for a free service.

The frequent random drops in quality are so sever that you can barely make out the faces, and the lack of setting means restarting the movie is the only way to get back to standard quality.

On top of that it tends to sign you out CONSTANTLY, in both the menus and during a movie (Causing it to exit to the menu) Forget this free app, they couldn't pay me to continue using it.

Date of experience: September 30, 2014
New York
1 review
4 helpful votes
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Dear crackle
November 10, 2013

Dear crackle. You suck my hole. I'm so annoyed that I took even a second to download your $#*!ing ridiculous excuse for a channel. You cannot even begin to compete in the market. Rest in peace.

Date of experience: November 9, 2013
Minnesota
1 review
33 helpful votes
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Crackles navigation is horrible on the Roku 3. Before I can look over shows to watch, a movie starts playing & the navigation freezes up. It renders the channel useless to me.

Date of experience: July 29, 2015
Colorado
1 review
4 helpful votes
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Only Commercials
October 1, 2019

This app repeats the exact same commercials repeatedly. It'll run the same one four times in a row when it goes to one. Within one minute of staying a show, it's playing commercials

Date of experience: October 1, 2019
Missouri
1 review
4 helpful votes
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The movies are decent for a free service and I don't mind watching commercials, BUT THE COMMERCIALS ARE INSANELY OFF THE WALL WAY TO LOUD.

Seriously, the commercials are out of control and the volume is intense enough to damage your ears if listening on headphones.

If the cost of watching a free movie is someone YELLING IN MY EAR every five minutes, then why bother?

Date of experience: July 24, 2020

Overview

Crackle has a rating of 1.5 stars from 414 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Crackle most frequently mention many commercials, streaming service and watch anything. Crackle ranks 201st among Streaming Movies sites.

service
38
value
37
shipping
8
returns
8
quality
35