Cracker Barrel

We used to go every Friday for the fish dinner. It was so good and always more than you could eat and at a pretty reasonable price. We haven't been in a while and after today, probably won't go again. The fish was dried out and more breading than fish. The baked potato was burned up and dry. The fried okra was so tough I couldn't chew it and the biscuit was old. My butter and sour cream had gnats walking on it and waitress never ca. E back to refill my tea. Everything looked old and stale and the worst was yet to come. The bill for two dinners, one iced tea and a water was 48 dollars and change. We won't be back. Do yourself a favor and go to Long John Silver then at least if the food is bad, the price wasted is a lot less.

If I could have given this place a zero I would have. There were 3 of us. We arrived at 10:04. Our breakfast didn't come out until 11:27. There were full parties of ppl around us getting their meals first. The waiter dropped hot coffee on my leg, so I left with sticky pants and a slight burn. They only took my meal off for this oversight. The waiter was terrible and argued with me about the bill because he took too long to bring me the white gravy that should have come with my country fried steak. I couldn't eat it because it was cold. The eggs weren't cooked right. He said the steak couldn't be cooked above medium. This was a disaster. I do not recommend and if this burn gets any bigger from the coffee the waiter spilled on my leg, there will be a court date. The whole meal should have been taken care of. I need corporate office to contact me.

We had to wait an hour to get a table like an hour to get the food when the food got that and it's cold the gravy was like it wasn't gravy and it was thick the silverware was disgusting when we got them they wasn't cleaned at all they charged us weird the one goes up twice the amount we got the gravy was like jello

Biscuits were so small and hard with the gravy tasting like paste and I choked on it. Sausage was so greasy you couldn't eat it. Sweet tea tasted old and watered down. This was at 11:00 AM in the morning before the lunch/church crowd.

I went to eat with my 80 year old grandparents with my husband and son. The service was great as usual. We usually go every other weekend with the family to this same Cracker Barrel. My grandmother got a new gift card for her 80th birthday this last weekend and wanted to use it for lunch. The lady who checked us out was non other than a bully to my 80 year old grandparents. She was a blonde, older cashier. She gave us the wrong information on how they could redeem the gift card. Then while waiting for the manager, Patty to assist, my grandfather said it was "ok and we would wait, no problem." The cashiers response to them was, "yeah, today you don't have a problem waiting." After Patty the manager came over she was very helpful and we ended up paying in cash. The cashiers response to my grandfather giving cash was, "oh and now you need change." I'm appalled by the customer service that this cashier gave to not only my family but the elderly in general. I will NEVER be returning. And I warn whoever goes there about the costumer service they may receive from this lady.

Ordered fried cod. Under cooked and no flavor. Also ordered the fried shrimp. 1/2# of really bad shrimp. Not sure there was any shrimp

We used to love eating at Cracker Barrel but anymore NOT, WILL NEVER EAT AT ANY OF THEM AGAIN! The bag bacon crumbles are all of the scraps that go in the trash, NOTHING BUT HUNKS OF FAT AND SMOTHER WHATEVER THEY'RE USED ON SMOTHERED IN GREASE (DRIPPING). This is a cheap and lazy way of serving their customers. Another way to shave a buck at the expense of quality! Even the fast food joints know better than to use this kind of slop for their dishes. The people who established this restaurant would have NEVER LET THIS HAPPEN, BUT THIS IS WHAT YOU GET WHEN CORPORATE GET INVOLVED AND TAKES OVER, anything to save a nickel, even though their losing customers and ratings! 1.5 stars (REALLY) that's a lot of their places and NOT 1 over 3.5 stars STUPID IS AS STUPID DOES! KEEP BEING STUPID AND YOU'LL GO COMPLETELY BROKE, A WASHED UP HAS BEEN. These pics are of my hashbrown casserole from the Crackers Barrel in Pensacola FL. I called the one in Rockwall TX they all use this pig slop from what I'm told. I never heard back from corporate after I sent these photos to them, (CRICKETS).

This was disgusting the bacon was raw the crazy had burnt scraps in it and the pancakes are just dry and the chocolate chips were all in the bottom at the same spot absolutely horrible

We went for dinner on the 6th of March. When we were seated, the place was under construction. It was cold and rainy, but there was no fire in the fireplace. It took a very long time to get a waitress. We ordered drinks and sat there quite a while before we got them. I asked the waitress if everything was OK and she said there was only 2 grill cooks, but we didn't order anything grilled. My food was cold and several items were left off of my order. By the time I got my tea, I was pretty well through eating. The waitress was friendly but it didn't make up for slow service and cold food.
Everytime we eat at this store, something happens. The first time, we ordered our food and never saw the waitress again. Other people were seated, ordered, ate, and left. Pretty crummy.
Another time, we ordered drinks, and that was all we got. Our waitress was spending all of her time with a family in the back. People came in, ordered, ate, and left. I paid for a hot chocolate and a tea and we left in anger. I never want to go to this store again.
It's hard to say this because we are not complainers.

Ordered meatloaf it was burnt mash potatoes were cold and carrots were bland. This was in Robinson Pa. St Clairsville ohio much better food.

We stop in Florida City, Fl we ordered 4 piece fried chicken is was so dry wife I I couldn't even chew it. Sides were Mac n cheese with bacon on it not sure what came out on top but it was horrible tasting. The other side was cheesy hash browns that was cold and in cooked. We well never go to Cracker Barrel again they used to be very good

Mount Laurel NJ. Horrible experience from beginning to end. It's a crime the garbage they serve customers on Thanksgiving. Fake turkey roll pumped with sodium and who knows what else, disgusting stuffing I had to spit out, smashed green beans and mashed sweets (no way a casserole). Total incompetence from the start. No gravy. Greed & Mis management has taken over a favorite place. Horrible food, horrible service, I will never go back. I want my money back.

I've only ever been here a couple of times but I think I'll make it a more regular spot. My husband and I walked into a very busy restaurant this morning and I could not believe how quickly we were served. It was almost as though the food was waiting for us before we ordered. Just because it was fast does not mean the quality was jeopardized in any way, everything was cooked perfect, it was all so good I have zero complaints. All of the staff was friendly and helpful, I will be coming back.

Take out order for sampler platter of ham, meatloaf and chicken and dumplings plus sides. Arrived at my house and put food on plate. I started to eat only to find a cockroach in the chicken and dumplings. Cracker Barrel manager apologized and started that they try to avoid things like this. Gave me a credit. Store is located in Greenville NC. Wonder what the health department will say about this?

I am so sad. My favorite on the road restaurant choice will no longer be Crackle Barrel. The removal of the fried catfish dinner from the menu is a real shame. They fried catfish better than any restaurant. Their recipe for pinto beans has changed in a horrible way. It looked and tasted like they added ketchup to them, not southern. All of this added to the fact that service is slow to non-existent service from ordering, food arrival, refills of drink, any needs such as sauces, take out boxes check to be able to leave, takes for ever or has to be run down in person from the back.
This is not just a one time experience it has been happened for over a couple of years. If they can not do a good job then it would be better for them to close all together. For me I will not be returning.

We ordered three thanksgiving turkey meals (take out) on Thanksgiving. We received one piece of turkey ( the website photo showed three large portions of turkey). Runny sweet potatoes, runny dressing, green beans, a dinner roll and the worse pumpkin pie I have ever had.
These dinners cost ~$50.00 plus we purchased a $12.99 apple pie.
I want to add when we went inside the restaurant to pay for the dinners and the pie there was a man working behind the register that had body order so bad I thought I was going to vomit. He was about 45 and had long greasy hair and his jeans were so low you could see at least 4 inches of his butt crack. Why on earth would they allow someone to work with customers looking and smelling that bad?
We complained about our dinners to Customer Service and never heard back.

My wife and I drove an hour to eat at the Herculaneum location. We come here every so often and typically have great service, especially when Joe is our server. Today we sat at table 142 with Katrina B. As our server. She made contact with us twice, and we sat for well over 15 minutes without a refill. At one point I asked for creamer for my coffee, in which seemed to inconvenience her. During the approximate 45 minutes that we were seated, we were spoken to twice by Katrina. Katrina stopped and checked in with a nearby table in front of us at least 7 times without checking on us or others beside and behind us. The table directly in front of us appeared to be a friend of hers as she stopped to talk with her several times. After requesting our ticket to pay and leave before our food was served by another employee, Katrina approached us, laughed and simply stated "have a great day" before walking off.