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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Easy to navigate website and order exactly what I wanted. Will be ordering again.
Hey Claire! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Extremely happy second cover ordered. Excellent in time for my order to be made and delivered - would recommend
Hey Jo! Thank you for your continued support We are delighted to hear that you are pleased with our product/. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Looking forward to serve you again.
Measurements were checked with me before the cover was made/shipped
HeyHelen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Michele! As per our records, your concern has been addressed to your satisfaction. We request that you reply to the email you received from us. Thank you for your cooperation throughout. Feel free to contact us in case you require any further assistance.
I have already put in a review with SiteJabber but the essence of it I am happy to repeat.
I put in a dimensioned hand drawing for a machinery cover of complex shape. The Design department were back to me in a day or so with their own CAD version of tje job. Everything carefully overseen by a very
Attentive Customer Service Staff. A handful of days later an immaculately packed cover was brought to my door. The advice of choice of Textile was spot on. I have no need to fear that weather accidental water spray is going to. Damage my machinery. Later in the season I am going back for a small boat cover. I have every confidence that it will be as good as the mast two items that Covers&All made for me.
Hey John! Thank you for your detailed and positive review! We’re thrilled to hear about your experience with our design department and customer service team. We’re also glad to know that our textile recommendations met your needs, ensuring your machinery is protected from accidental water exposure. We look forward to assisting you with your boat cover later in the season and are confident it will meet your expectations just like your previous items. If you need anything else or have questions in the future, please feel free to reach out. Your satisfaction means a lot to us!
I must say I gave them the measurements of my trailer, and when I received it, and put it on, it's a perfect fit, and with the zip, makes it more easier to put on well please
Hey Ieon! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Exactly what I wanted, good quality and nicely put together
Hey Geoffrey! We are delighted to hear that you are pleased with our product and customizations we offered. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Mark! Thank you for the 5-star rating! We’re thrilled you had a positive experience with us. Your feedback is incredibly encouraging, and we’re excited to continue providing you with the best experiences. If you need anything else, don’t hesitate to reach out.
Hey David! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Accurately built to our demanding specification. The logo printing and communication for this design was excellent.
Hello! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hello! Thank you for reaching out and sharing your experience! We're glad to hear that you found our representative helpful and pleasant to speak with. We appreciate your interest in ordering swatches and look forward to assisting you further. If you have any questions or need additional assistance, please don’t hesitate to follow up. We’re here to help!
Great! Excellent communication and timely delivery great quality
Really happy with the cover for my garden table, struggled to find something the right size but this was perfect made to measure and arrived within a week of ordering. Thank you! Would recommend.
Hello! Thank you for sharing your experience with us! We're delighted to hear that the made-to-measure cover for your garden table fits perfectly and that it arrived promptly within a week. It’s great to know we could provide exactly what you needed. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Goods were delivered on time and measurements were spot on.
Hey Peter! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great quality tarp with speedy delivery thanks website was easy to navigate and everything simple and straightforward
Hey Louise! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
A useful and informative website, that enabled me to select the best solution to meet my needs.
Hey Charles! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I had very specific design specs and measurements which were accepted and produced faithfully in the final realised stage.
Hey Aman! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Very straightforward to order. Tarpaulin arrived quickly. It was exactly what we required and we will certainly use this Company again.
Hey Mary! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good quality product arrived very quickly and even bespoke sizing. Great coms too would highly recommend
Hey Fiona! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hey Richard! Thank you for your review and for giving us a 4-star rating so far! We appreciate your patience and look forward to hearing your final thoughts once you receive the lawn mower cover. If there's anything we can assist with in the meantime, please don't hesitate to reach out.