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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,526
value
72
shipping
73
quality
13,256
This company responds to reviews on average within 0 days

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14,816 reviews

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GB
1 review
0 helpful votes
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Mower cover
October 25, 2024

It fits fine, it is bigger than I expected but will do just fine

Date of experience: October 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Richard! Thank you for your review and for giving us a 4-star rating so far! We appreciate your patience and look forward to hearing your final thoughts once you receive the lawn mower cover. If there's anything we can assist with in the meantime, please don't hesitate to reach out.

GB
1 review
0 helpful votes
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Easy to navigate website and order exactly what I wanted. Will be ordering again.

Date of experience: October 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Claire! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Cover
October 25, 2024

Extremely happy second cover ordered. Excellent in time for my order to be made and delivered - would recommend

Date of experience: October 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Jo! Thank you for your continued support We are delighted to hear that you are pleased with our product/. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Looking forward to serve you again.

GB
1 review
0 helpful votes
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Great service and fit
October 25, 2024

Measurements were checked with me before the cover was made/shipped

Date of experience: October 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

HeyHelen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Avoid this company
October 25, 2024

Damaged on arrival. Customer services completely unhelpful.

Date of experience: October 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Michele! As per our records, your concern has been addressed to your satisfaction. We request that you reply to the email you received from us. Thank you for your cooperation throughout. Feel free to contact us in case you require any further assistance.

GB
2 reviews
1 helpful vote
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Speed, Quality and excellent Service
October 25, 2024

I have already put in a review with SiteJabber but the essence of it I am happy to repeat.
I put in a dimensioned hand drawing for a machinery cover of complex shape. The Design department were back to me in a day or so with their own CAD version of tje job. Everything carefully overseen by a very
Attentive Customer Service Staff. A handful of days later an immaculately packed cover was brought to my door. The advice of choice of Textile was spot on. I have no need to fear that weather accidental water spray is going to. Damage my machinery. Later in the season I am going back for a small boat cover. I have every confidence that it will be as good as the mast two items that Covers&All made for me.

Date of experience: October 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey John! Thank you for your detailed and positive review! We’re thrilled to hear about your experience with our design department and customer service team. We’re also glad to know that our textile recommendations met your needs, ensuring your machinery is protected from accidental water exposure. We look forward to assisting you with your boat cover later in the season and are confident it will meet your expectations just like your previous items. If you need anything else or have questions in the future, please feel free to reach out. Your satisfaction means a lot to us!

GB
1 review
0 helpful votes
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Great cover
October 25, 2024

I must say I gave them the measurements of my trailer, and when I received it, and put it on, it's a perfect fit, and with the zip, makes it more easier to put on well please

Date of experience: October 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Ieon! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Clear Vinyl Curtain
October 25, 2024

Exactly what I wanted, good quality and nicely put together

Date of experience: October 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Geoffrey! We are delighted to hear that you are pleased with our product and customizations we offered. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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.
October 25, 2024

...

Date of experience: October 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Mark! Thank you for the 5-star rating! We’re thrilled you had a positive experience with us. Your feedback is incredibly encouraging, and we’re excited to continue providing you with the best experiences. If you need anything else, don’t hesitate to reach out.

GB
1 review
0 helpful votes
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Value for money
October 25, 2024

Easy to order, goods delivered quickly and quality is amazing.

Date of experience: October 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey David! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

France
1 review
0 helpful votes
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Satisfied customer
October 25, 2024

Accurately built to our demanding specification. The logo printing and communication for this design was excellent.

Date of experience: October 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hello! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Very good
October 25, 2024

Very helpful and polite and guided me to the right place for information.

Date of experience: October 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hello! Thank you for reaching out and sharing your experience! We're glad to hear that you found our representative helpful and pleasant to speak with. We appreciate your interest in ordering swatches and look forward to assisting you further. If you have any questions or need additional assistance, please don’t hesitate to follow up. We’re here to help!

GB
1 review
0 helpful votes
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Great cover
October 25, 2024
Updated review

Great! Excellent communication and timely delivery great quality

Date of experience: October 15, 2024

Great company
September 16, 2024
Previous review

Great company

Date of experience: September 6, 2024
GB
1 review
0 helpful votes
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Perfect cover just in time for winter
October 25, 2024

Really happy with the cover for my garden table, struggled to find something the right size but this was perfect made to measure and arrived within a week of ordering. Thank you! Would recommend.

Date of experience: October 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hello! Thank you for sharing your experience with us! We're delighted to hear that the made-to-measure cover for your garden table fits perfectly and that it arrived promptly within a week. It’s great to know we could provide exactly what you needed. Your recommendation means a lot to us, and we look forward to serving you again in the future!

GB
1 review
0 helpful votes
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Great company and products
October 25, 2024

Goods were delivered on time and measurements were spot on.

Date of experience: October 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Peter! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Perfect
October 25, 2024

Great quality tarp with speedy delivery thanks website was easy to navigate and everything simple and straightforward

Date of experience: October 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Louise! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

GB
1 review
0 helpful votes
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A useful and informative website, that enabled me to select the best solution to meet my needs.

Date of experience: October 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Charles! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

GB
1 review
0 helpful votes
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I had very specific design specs and measurements which were accepted and produced faithfully in the final realised stage.

Date of experience: October 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Aman! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

GB
1 review
0 helpful votes
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Tarpaulin
October 25, 2024

Very straightforward to order. Tarpaulin arrived quickly. It was exactly what we required and we will certainly use this Company again.

Date of experience: October 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Mary! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Good quality product
October 25, 2024

Good quality product arrived very quickly and even bespoke sizing. Great coms too would highly recommend

Date of experience: October 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Fiona! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!