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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It covers my table and I need to use at least 50 characters to let me continue
Easy site to use, usually comes fairly quickly. No frills service which is a bonus.
I was looking for a protective waterproof jacket for my carpet cleaning machine. As it is a bespoke item, I am extremely satisfied with the purchase. Extremely well made, and arrived when stated.
From ordering to receipt, the process has been very good. They ensured that my measurements and requirements were correct and the whole process was handles professionally.
Hey David! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Overall experience with Covers & All was great. Kept up to date with the progress and they communicated very well to ensure my cover would be exactly as it should be. They answered my questions prompty.
Hey Cameron! Thank you for your kind words! We're delighted to hear that your overall experience with Covers & All was great. It's fantastic to know that our communication and responsiveness met your expectations and ensured that your cover turned out exactly as you wanted. If you have any more questions or need assistance in the future, please feel free to reach out. We appreciate your support and look forward to serving you again!
Straightforward and very accessible for a bespoke product.
Hey Andrew! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
IT WAS VERY EASY TO FOLLOW THE MEASUREMENTS REQUIRED. The website was very clear and easy to navigate and the whole process was great
Hello! We're pleased to know that you had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Whilst I am happy with the product I was disappointed to discover that it was manufactured and then flown from India as I had specifically chosen a UK company thinking the item would be made locally.
Thank you for your honest feedback regarding your recent order. We’re glad to hear that you are happy with the product itself. However, we understand your disappointment about the manufacturing location, and we apologize for any confusion this may have caused. While we have manufacturing units in various countries, including India, we aim to provide the best quality products possible. If you have any further questions or concerns, please don’t hesitate to reach out. We appreciate your support!
Highly delighted and much better than expected. Good communication regarding size queries.
Hey Graham! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Gerbo! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good service, delivered as expected, no problems. Tarpaulins of good quality with eyelets to required distances.
Hey Darryl! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very easy and quick to organise and deliver. Good quality products and has withstood the rain we've had in recent weeks.
Hey Alice! Thank you for your wonderful review! We’re thrilled to hear that you found the ordering process quick and easy, and that our products have met your quality expectations, especially in withstanding recent rain. If you have any questions or need assistance in the future, feel free to reach out. We appreciate your support and look forward to serving you again!
Hey Jon! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
In my case the Tarpaulin was easy to fit as I used wooden battens to fix to the Log cabin supporting frame. I would use Covers & All again.
Hey Richard! Thank you for sharing your experience with our Clear Vinyl Tarpaulin! We're glad to hear that it was easy to fit using wooden battens on your log cabin's supporting frame. It’s wonderful to know you’d choose Covers & All again in the future. If you need anything else or have additional projects, feel free to reach out. We look forward to assisting you again!
Really loved the fact I could get two matching covers made to measure for the items in my garden
Hey Pippa! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Quick and easy service to use, emails sent when order were being deliveries and dispatched
Hey Tracy! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We spent a lot of money on our garden sofas and wanted quality covers that looked good and protected the furniture both of which these covers did.
Hey Chrissy! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Quick that I expected, good quality, only thing is the cover is bigger than my sofa so I need fold little bit to make sure it doesn't touch the floor.
Hey Wu! We are delighted to hear that you are pleased with the quality of product. Please raise a ticket from your account using the 'Help and Support' option for any issues. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Covers & All sent me a detailed design picture in response to my order with dimensions of my garden seat. I was able to correct a small mistake I had made. Covers & All sent me a further design picture for confirmation before it went to manufacture (in India). The finished product was delivered speedily and the quality is excellent and the fit good. The whole process took 2.5 weeks, within the timescale I was advised.
Hey Richard! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great item, quality product. Fast delivery. Good quality material.
Hey Martin! We are delighted to hear that you are pleased with our product, service and material. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Philip! We're pleased to know that you found had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!