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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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I had been looking everywhere for a clear strong cover to use at the end of a lean to, i usually get things from Amazon, but I'm so happy I found this website, cheaper than all I had found on Amazon too!
You can choose the size you want, it's great quality, and looks amazing.
I used a hairdryer to get the creases out which worked like a dream.
I would highly recommend.
Excellent website, very helpful & clear to understand.
The cover is a perfect fit, just what I was looking for.
Hey Rob! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Easy well thought out website. Very professional service with excellent communication. Received input at the design stage and at the production stage with questions to amend grommet position which in my opinion improved the design and durability of the product.
Excellent proactive service.
Hey Paul! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Hey Kevin! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Ordering was easy and the curtains fitted our specifications. Delivery was quick. No complaints.
Hey Pauline! We are delighted to hear that you are pleased with our product, service and ease of ordering. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Customer service on chat excellent 👍
Super quality for price.
Thank you, Nick, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
A good experience with this company. Well satisfied with product and service.
Hey Brendan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hello! Thank you for sharing your experience with us! We're glad to hear that your buying journey has been positive so far. We're just as excited for you to receive your products, and we’re confident they’ll meet your expectations! If you have any questions or need further assistance while you wait, feel free to reach out.
Hello! We are delighted to hear that you are pleased with our product, service and ease of ordering. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
All good, whole process fast and easy
Good quality materials will be ordering from them again
Hey Russell! We're pleased to know that you had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Thank you, Rachel, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great quality item,finished off neatly and dispatched in good time...
After having had Covers&All manufacture a custom cover for a Gozney Dome oven that allowed for the extended flue and mantel, I went back to them to see if they could manufacture a custom cover for a mixer rinser tap, also for the same outdoor kitchen.
As with the previous order, this was a custom order to fit the specific size of the tap, allowing for its asymmetrical shape and nature of the extensable rinse head. Covers&All came up with a couple of design iterations, each time sharing them with me to allow me to comment and make any amendments. Their designers are on-the-ball when it comes to service, responding to the customer's commetns and requests very promptly.
Once agreed, the cover was manufactured and shipped within a week. It is the same high quality material as the previous cover and it does the job brilliantly.
The price they charged is very reasonable and represents excellent value for money, especially when combined with the personal customer service.
Overall, a high quality product at a great price with very impressive service.
Hello! Thank you so much for your kind words and for continuing to trust us with your custom covers! We’re thrilled to hear that your experience with covers met your expectations. Our team truly values customer feedback, and we’re glad to have been able to deliver exactly what you needed, with the high quality and custom fit you deserve. We’re delighted that our design team’s responsiveness and attention to detail helped bring your vision to life. We aim to make every custom order as seamless and precise as possible, so it’s fantastic to know you felt well-supported throughout the process. If you ever need any further assistance, please don’t hesitate to reach out. We look forward to working with you again for future projects!
Super easy service from start to finish and very satisfied with our smart new cover.
Hey Julian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very easy to navigate website. Was kept up to date with the process of the order and very quick delivery.
Hello! We are delighted to hear that you are pleased with our product, service and ordering experience. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This is the 2nd time I've ordered from you and the website is easy to navigate
I ordered this cover for my outdoor art stall. This is a very sturdy and high quality cover, it is very transparent, my artwork can be seen through the cover without any issues. The communication with the company was also excellent.
Thank you so much for this great service and quality.
Hey Yesh! Thank you so much for your review! We're thrilled to hear that the cover is meeting your expectations in both quality and transparency. It’s fantastic that your artwork can be showcased perfectly through it! We’re also pleased that our communication and service left a positive impression. Your kind words mean a lot to us, and we look forward to serving you again in the future!
Easy to order, arrived quickly - and the cover is excellent - high quality and fits perfectly. Very impressed - would recommend.
Hey Katherine! We are delighted to hear that you are pleased with our product, service and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Well made and durable. Would highly recommended easy to put on and off
Hey Peter! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Really pleased with both covers. Far exceed the quality of what they replaced from the original manufacturer and built to last for years to come. Thank you
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hey Emma! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!