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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,524
value
72
shipping
73
quality
13,248
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14,792 reviews

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GB
1 review
0 helpful votes
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Excellent service and high quality product
April 26, 2021
Updated review

I am very impressed with the service and the product delivered from Covers & All UK.
The level of updates on order and progress for delivery was great and the covers themselves are looking great. Very strong and hard wearing.
Its odd to see some of the poor service comments on review sites when the experience we have had, and so many others, has been vert positive. It appears the manufacture is in India but this has, in no way, caused any issue whatsoever. We would very happily use them again.

Date of experience: April 26, 2021

Great to be able to order to fit and there is good...
April 6, 2021
Previous review

Great to be able to order to fit and there is good support on what to measure where and that they add a few inches themselves (just in case!)

Date of experience: April 6, 2021
GB
1 review
0 helpful votes
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Veranda Chair Covers
April 26, 2021
Updated review

Clear instructions as how to measure, add options and include photos for reference.

Date of experience: April 26, 2021

Clear instructions as how to measure, add options and...
April 3, 2021
Previous review

Clear instructions as how to measure, add options and include photos for reference.

Date of experience: April 3, 2021
Ireland
1 review
0 helpful votes
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Fantastic quality
April 26, 2021

Really happy with the products purchased. Quality is very good along with great service.

Date of experience: April 26, 2021
GB
1 review
0 helpful votes
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Still waiting
May 26, 2021

Have still not received the covers 6 weeks on not heard a thing

Date of experience: April 26, 2021
GB
1 review
0 helpful votes
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High quality custom made covers
April 26, 2021

Easy to order, high-quality fabric, and perfect fit (great measuring instructions). Looks fabulous, spills easily clean off great product.

Date of experience: April 26, 2021
GB
1 review
0 helpful votes
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Excellent service. Great product
April 26, 2021
Updated review

Ordering was very quick and easy. My order was a week later than expected, but when it arrived I was very happy with the quality and fit.

Date of experience: April 26, 2021

Ordering was very quick and easy
March 29, 2021
Previous review

Ordering was very quick and easy

Date of experience: March 29, 2021
GB
1 review
0 helpful votes
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I bought a chiminea which was wider than the average and struggled to find a cover that fit. I found Cover and All and got a bespoke cover. It was easy to see where and how to measure. The cover arrived promptly and is a great fit and looks very strong and good quality.

Date of experience: April 26, 2021
GB
1 review
0 helpful votes
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Very good quality
April 26, 2021

The covers are very well made and look really great. The delivery and updates were a little haphazard but I received them eventually.

Date of experience: April 26, 2021
GB
1 review
0 helpful votes
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Bob is an ineffectual employer who wouldn't even try to help.
All the replies I received were so late they became irrelevant.
Cheaper products available from elsewhere that are made in the UK

Date of experience: April 26, 2021
GB
1 review
0 helpful votes
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Excellent
April 25, 2021
Updated review

Very easy website to use and also a good chat help line

Date of experience: April 25, 2021

Very easy website to use and also a good chat help...
April 9, 2021
Previous review

Very easy website to use and also a good chat help line

Date of experience: April 9, 2021
GB
1 review
0 helpful votes
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New covers for cushions (garden furniture)
April 25, 2021
Updated review

Great quality product - so pleased with the covers

Date of experience: April 25, 2021

Good website
March 28, 2021
Previous review

Good website

Date of experience: March 28, 2021
GB
1 review
0 helpful votes
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I have already given a review
April 25, 2021

Purchasing was easy and my product is great but I am constantly asked to review despite having done so already.

Date of experience: April 25, 2021
GB
1 review
0 helpful votes
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Excellent!
April 24, 2021

Really happy with the service and product, exactly what we were hoping for

Date of experience: April 24, 2021
GB
1 review
0 helpful votes
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New Furniture Covers
April 24, 2021

Excellent service and quality of covers is better than the ones originally on the cushions

Date of experience: April 24, 2021
GB
1 review
0 helpful votes
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Chased many times, told on its way, then in production, then would be sent, almost 4 weeks after order it was shipped

Date of experience: April 24, 2021
GB
1 review
0 helpful votes
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Bespoke covers at a great price
April 24, 2021

Excellent service, very good product for a fab price

Date of experience: April 24, 2021
GB
1 review
0 helpful votes
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Great quality covers, I had old rattan furniture but in very good condition except cushions covers. So decided to change just covers and my furniture looks like new again! Thank you for a good product, made to measure perfect size!

Date of experience: April 24, 2021
GB
1 review
0 helpful votes
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Good product well made
April 24, 2021
Updated review

Was kept informed until delivery.
Efficient and professional.

Date of experience: April 24, 2021

Ok so far
April 10, 2021
Previous review

Ok so far. Haven't received the product yet.

Date of experience: April 10, 2021
GB
1 review
0 helpful votes
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Excellent product
April 23, 2021

Very simple order process, excellent communication throughout, extremely robust & attractive cover. Highly recommended

Date of experience: April 23, 2021
GB
1 review
0 helpful votes
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Custom cover for patio heater
April 23, 2021

I was delighted with my custom-made patio heater cover, after trying and failing to find one of the correct size anywhere else.

Date of experience: April 23, 2021