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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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I am very impressed with the service and the product delivered from Covers & All UK.
The level of updates on order and progress for delivery was great and the covers themselves are looking great. Very strong and hard wearing.
Its odd to see some of the poor service comments on review sites when the experience we have had, and so many others, has been vert positive. It appears the manufacture is in India but this has, in no way, caused any issue whatsoever. We would very happily use them again.
Great to be able to order to fit and there is good support on what to measure where and that they add a few inches themselves (just in case!)
Clear instructions as how to measure, add options and include photos for reference.
Clear instructions as how to measure, add options and include photos for reference.
Really happy with the products purchased. Quality is very good along with great service.
Easy to order, high-quality fabric, and perfect fit (great measuring instructions). Looks fabulous, spills easily clean off great product.
Ordering was very quick and easy. My order was a week later than expected, but when it arrived I was very happy with the quality and fit.
I bought a chiminea which was wider than the average and struggled to find a cover that fit. I found Cover and All and got a bespoke cover. It was easy to see where and how to measure. The cover arrived promptly and is a great fit and looks very strong and good quality.
The covers are very well made and look really great. The delivery and updates were a little haphazard but I received them eventually.
Bob is an ineffectual employer who wouldn't even try to help.
All the replies I received were so late they became irrelevant.
Cheaper products available from elsewhere that are made in the UK
Very easy website to use and also a good chat help line
Great quality product - so pleased with the covers
Purchasing was easy and my product is great but I am constantly asked to review despite having done so already.
Excellent service and quality of covers is better than the ones originally on the cushions
Chased many times, told on its way, then in production, then would be sent, almost 4 weeks after order it was shipped
Great quality covers, I had old rattan furniture but in very good condition except cushions covers. So decided to change just covers and my furniture looks like new again! Thank you for a good product, made to measure perfect size!
Was kept informed until delivery.
Efficient and professional.
Very simple order process, excellent communication throughout, extremely robust & attractive cover. Highly recommended
I was delighted with my custom-made patio heater cover, after trying and failing to find one of the correct size anywhere else.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date