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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Very disappointed the covers did not meet my measurements. Cover did not fit
From ease of ordering the custom made covers to early delivery, couldn't be more pleased with the end result
Ordering on-line was simple and easy to understand. I was told the product would be delivered to me on or around 10th May, which I personally thought was ambitious considering it was being made to order, so imagine my surprise when it arrived on 21st April, amazing!
The overall quality and workmanship was outstanding.
Excellent website and easy to follow
I thought the covers would include the foam cushions given the amount I paid for them.
I was so impressed with this service - the attention to details was exemplary. I placed an order for an unusual shaped gazebo roof and measured very accurately but the team of designers at Covers & All asked me to check a specific measurement which I did and they were correct. I was very impressed that they went to the trouble of double-checking with me. I am absolutely delighted with the new roof covering - a perfect fit. Thank you!
Covers are perfect, being able to order eact measurement is amazing. Quality much better than I expected for price!
Definitely recommend.
Would have been lovely to have the zip the same colour as the material
And the charge on my visa statement showed a different name, which is confusing
I ordered the wrong colour and had time to change my order which I did but they said it was to late so covers no good to me
Took a little longer to arrive than first communicated but I am very pleased with the quality of the new covers. They've totally transformed my garden furniture. Very happy.
Great service, perfect covers. They checked one measurement with me then the covers were made and delivered really quickly. I'd been looking for an outside storage cupboard but they were too big and far too expensive. These covers are perfect.
I had a pizza oven cover made to specification. It fits perfectly, is of excellent material and at a very reasonable price. Do not hesitate to use these people. Very professional.
Ordering the table cover was easy and simple. Quality of cover is good, however, the fit is not good at all. More allowance should be made on the fabric that pulls underneath the table top. An additional 2 grommets would have also been useful to secure the cover in place.
I purchased replacement cushion covers for our outside furniture and the process was very easy. The team were incredibly helpful and prompt with questions abs queries. I measured incorrectly and they noticed it by looking at the images shared. The items that arrived were a perfect fit and look great.
GOOD QUALITY MATERIAL, PROBLEM IS IT DOESNT FIT
CHECKED MY MEASUREMENTS
PRODUCT IS WAY TO SMALL
HAD TO CONTINUALLY CHASE FOR A DELIVERY DATE AS WELL
Arrived earlier then indicated which was great, updated at all times, would use them again
I still have not received my cushions. I thought I was buying from a UK company but it turns out they were made in India. They now seem to be stuck in England. I was supposed to receive them on 9th April that was changed to 19th April and then changed again to 20th April. We are now on 22nd April and they still haven't arrived. Very very disappointed
Poor delivery. Paid for fastest. Got the really late delayed one. When I finally got my hands on the covers. Wow absolutely brilliant
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date