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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,524
value
72
shipping
73
quality
13,248
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14,789 reviews

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GB
1 review
0 helpful votes
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Custom made
April 22, 2021
Updated review

Can not praise you enough. The fact that I could order a custom made size was amazing. The quality was excellent. The website was easy to use. I did have several emails changing the delivery dates, but at least they kept me up to date, in fact the final delivery date was sooner than originally quoted. Would definitely recommend them. Great product, thank you.

Date of experience: April 22, 2021

Good and easy
April 7, 2021
Previous review

Good and easy

Date of experience: April 7, 2021
GB
1 review
0 helpful votes
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Covers did not arrive on time as they are coming from India customer service not very good they should be more on the ball, covers very good.

Date of experience: April 22, 2021
GB
1 review
0 helpful votes
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Excellent service and product
April 22, 2021

It was easy to order online but they came back with requests for more information and photographs so that they could ensure the product would fit. Delivery was much quicker than anticipated given it was a made to measure item.

Date of experience: April 22, 2021
GB
1 review
0 helpful votes
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Perfect covers very well made.
April 21, 2021
Updated review

Easy to order. Good communication- fast delivery, very well made especially the zips for ease of fitting

Date of experience: April 21, 2021

Easy to order
March 27, 2021
Previous review

Easy to order

Date of experience: March 27, 2021
GB
1 review
0 helpful votes
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Garden furniture covers
April 21, 2021

Good quality, looks good, arrived on time and fits well, the online instructions telling you where to measure was very straight forward, would definitely recommend

Date of experience: April 21, 2021
GB
1 review
1 helpful vote
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If there is minus start I would give -10
May 21, 2021
Updated review

Absolutely disgraceful and dishonest people. Nothing came on time, they did not meet the deadline and lots of lies beneath a website.

Date of experience: April 21, 2021

Very straight forward instruction
March 28, 2021
Previous review

Very straight forward instruction. Dealt with smoothly.

Date of experience: March 28, 2021
GB
1 review
0 helpful votes
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Awful!
May 21, 2021

Ordered a made to measure shade sail. Not one dimension matches up to the measurements I provided. Not even close. I am still waiting to hear back from the company regarding the issue

Date of experience: April 21, 2021
GB
1 review
0 helpful votes
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Brilliant
April 21, 2021

They made me a designer cover which I thought wouldn't be possible contact was excellent all the way they offered two different types of cover to choose from, the turn round was very quicky considering the current climate

Date of experience: April 21, 2021
GB
1 review
0 helpful votes
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Great Quality and Reasonable Prices
April 21, 2021
Updated review

Very easy to pick and size what I wanted and the order arrived really quickly

Date of experience: April 21, 2021

Very easy and prices seem very reasonable
April 2, 2021
Previous review

Very easy and prices seem very reasonable

Date of experience: April 2, 2021
GB
1 review
0 helpful votes
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Quality product and support
April 21, 2021

I searched many online sites to find replacement covers for my rattan cushions and this site had good reviews. I placed my order and received great customer support resolving an error in my order. Product received were better than expected and would highly recommend.

Date of experience: April 21, 2021
GB
1 review
0 helpful votes
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Delivery took the shine off
May 21, 2021
Updated review

Ordering process was so long ago I can't remember how it was but my whole experience was defined by the dreadful delivery service.
I was given a date for delivery and then a couple of days after that had passed I was told that my covers were ready to be shipped, it then took 4 days to get from India to Glasgow and another 6 days to be delivered and even at that the driver turned up with no warning on a day when there was no delivery scheduled.
I doubt if I will use the company again after this.

Date of experience: April 21, 2021

Ordering process is a bit slow and clunky
April 20, 2021
Previous review

Ordering process is a bit slow and clunky

Date of experience: March 21, 2021
GB
1 review
0 helpful votes
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BEST COVERS
April 21, 2021

I needed 3 different covers for my garden equipment
I went to Cover & All website
I put in the measurements, selected the material and extras and paid
An acknowledgment was immediately received with the delivery date
The products arrived 3 weeks later on time.
Very simple and hassle free

Date of experience: April 21, 2021
GB
1 review
0 helpful votes
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Surprised
April 21, 2021
Updated review

The problem is that the cover EXACTLY matched the size that I gave. So, this meant that the tensioners that I had bought were not needed. Next time I would just reduce the size a tiny bit. However the cover is of excellent quality and should give years of service.

Date of experience: April 21, 2021

Surprised
April 21, 2021
Previous review

The problem is that the cover EXACTLY matched the size that I gave. So, this meant that the tensioners that I had bought were not needed. Next time I would just reduce the size a tiny bit. However the cover is of excellent quality and should give years of service.

Date of experience: April 21, 2021
GB
1 review
0 helpful votes
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Great job!
April 21, 2021

Easy explanation on measurements and ordering is so simple. Photos and additional comments helped describe an awkward shaped cushion box but it helped. Cover arrived and it fits perfectly. Well worth the money.

Date of experience: April 21, 2021
GB
1 review
0 helpful votes
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Garden sofa covers
April 21, 2021
Updated review

I was very nervous about using this service after bad experiences with other companies in the past. I found the website easy to use and having contacted the company for assistance with my order and they were very helpful. There was a slight delay with my order but when the covers arrived I was very happy with the quality of the manufacturing and material. I only have one criticism and that is one of the covers is a little loose, I haven't checked the measurements as yet but I can fit my old seat with the old cover inside the new cover and it's still loose. As I said only a small thing so I would suggest to anyone be sure of your measurements.

Date of experience: April 21, 2021

Easy and convenient to use
March 29, 2021
Previous review

Easy and convenient to use

Date of experience: March 29, 2021
GB
1 review
0 helpful votes
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Fantastic
April 21, 2021

Excellent service, went above and beyond. Always kept informed on progress and outstanding product delivered before estimated arrival date.

Date of experience: April 21, 2021
GB
1 review
0 helpful votes
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Great Service and Product
April 21, 2021

I was pleasantly surprised when they emailed to confirm the dimensions of my custom shade sail and that they followed my request for straight sides, rather than scalloped.
The material and workmanship cannot be faulted

Date of experience: April 21, 2021
GB
1 review
0 helpful votes
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Fire pit cover
April 20, 2021

Pleased with contact and updates on progress of order. It is a good strong cover. Just what we needed and matches previous covers from covers and all

Date of experience: April 20, 2021
GB
1 review
0 helpful votes
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Great quality covers
April 20, 2021

I was more than happy with the covers when they arrived. Excellent quality and my cushions look like new.

Date of experience: April 20, 2021
GB
1 review
0 helpful votes
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Exceeded expectation
April 20, 2021
Updated review

What an excellent service this company provides. Great attention to detail. At last a cover that is heavy duty and proper quality. I purchased the Tuff version for very little more money. If you want a cover that lasts then this is where to go.

Date of experience: April 20, 2021

Great customisation available
March 22, 2021
Previous review

Great customisation available

Date of experience: March 22, 2021