On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Item arrived before due date, packaged well, thick quality clear tarpaulin
Hey Samantha! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Absolutely fantastic, 5* service, the product is amazing quality, the two M2M covers I ordered fit the table like a glove & great value for money. I cannot recommend enough.
Hey Brendan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great service. Product seems great………………………………………………….
Hey Oliver! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Product took a few weeks to arrive but is made to measure so was expected. Product is good quality and was well packaged
Hey Amy! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good liaison throughout to get the perfect fit. Covers and All are a reliable company.
Hey Phil! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I've used the company before for bespoke made to measure outdoor furniture covers. Great website and easy to follow instructions - giving confidence in knowing you've measured correctly. They even check the measurements before going to manufacture. Fantastic customer service and the covers are the best I've had!
Hey Tina! Thank you so much for your trust and for sharing your positive experience with our custom furniture covers! We're delighted that our website, measurement verification, and customer service all contributed to your confidence in the ordering process. Hearing that our covers are the best you’ve had truly means a lot to us. It’s always a pleasure to serve returning customers like you, and we look forward to being part of many more projects in the future!
Got this for the cover for a wood shed, far better quality than the cheap blue tarpaulins
Hey Ian! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The choice of bespoke sizes, eyelet number/position, thickness of fabric and colour all for a reasonable price, made this a no-brainer.
Absolutely perfect for what I needed - delivery was fast.
I will use them again if I need another cover.
Hey Nathalie! Thank you so much for your kind words! We're delighted that our range of custom options and quality materials made your experience a breeze. It’s great to know the cover fit your needs perfectly, and that our quick delivery met your expectations. We look forward to helping you with any future cover needs. Please don’t hesitate to reach out if there’s anything more we can do for you.
Only positive comments, plan to order much more from them! Quality, good price, rapid delivery, top service.
Hey Stephen! We are delighted to hear that you are pleased with our product, pricing and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The website design worked well and there was a good choice of colours meaning that we could buy the bespoke cover we needed
Hey Robert! We are delighted to hear that you are pleased with our website and choices of colour offered. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Looks great and delivered speedily very pleased with the product
Hey Maggie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order and the vinyl fitted perfectly. The choice of spacing the eyelets/ grommets is helpful. The product arrived well packaged and quickly. It's a shame the company don't sell toggle fasteners as I'm having a bit of trouble finding any to secure it to the log store.
Hey Linda! Thank you for your kind words about the quality and pricing of our products! We’re thrilled to hear that the vinyl fit perfectly and that you found our ordering process easy. Your feedback about the eyelet spacing is also appreciated; we strive to provide options that enhance the functionality of our covers. We understand your frustration regarding the toggle fasteners and will take your suggestion into consideration for future offerings. If you have any other questions or need further assistance, please don’t hesitate to reach out.
Ever so slightly too large so it's definitely worth allowing for the extra 5cms they add in the manufacturing process. Otherwise I'm happy
Hey Katie! Thank you for sharing your experience with us! We’re pleased to hear you’re happy with your cover overall, though we appreciate your note on the sizing. Allowing for the extra centimeters during manufacturing can indeed be helpful to achieve the perfect fit. If there’s anything else we can assist you with or if you need any adjustments on future orders, please feel free to reach out. We’re here to ensure you get the exact fit you need.
Great product and great service, happy to recommend this company
Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Strong and sturdy, really pleased with product. Waiting for rain!
Hey Roger! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Product was to specification. Fast service. Very satisfied indeed
Hey Derek! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The website was helpful, making the purchasing process easy. Delivery was quick. The product is good quality.
Hey Fiona! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Order took a little longer to get to me - thought it was a bit pricey but definitely meets the brief
Hey Rob! Thank you for sharing your experience with us! We're glad to hear the product met your needs, though we apologize for the extended delivery time and any concerns around pricing. Your feedback is invaluable as we continually work to improve our service and ensure we’re delivering quality that matches your expectations. If there’s anything more we can do for you, please let us know.
Ordered a clear vinyl roller blind to create a mini greenhouse from some outdoor shelving. Arrived well packed withinin a couple of weeks for a very reasonable price. Matches the spec provided, overall quality is good: vinyl feels strong, core is metal. Vinyl was not fitted completely square onto tube so rolled slightly off the end: not a problem for intended use - I just trimmed the edge down slightly.
Hey Michael! Thank you for choosing us for your mini greenhouse project! We’re delighted to hear that the clear vinyl roller blind matched your specifications and provides the strength and functionality you were seeking. Your feedback on the alignment is much appreciated, and we’re glad the slight adjustment worked for you. If there’s ever anything more we can do to enhance your experience, please don’t hesitate to reach out.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hey Martin! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!