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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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.easy to use website. Discount code worked first time. Overall very positive experience
Came on time, good quality and very good price plus being able to customise products
Hey username! We are delighted to hear that you are pleased with our product quality and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Looks good only just put it up so i will see how hard waring it is
Hey Martin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Covers exactly as ordered and Cover&All were extremely diligent in making sure i had taken the correct measurements. Would definitely use this service again and highly recommend it.
Hey Andrew! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The order process is straightforward and easy, even when I changed my measurements.
Hey Andrew! We are delighted to hear that you are pleased with our ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very easy and straightforward process
Good product shame about the delivery damage, lets see how they reply to this review
Hey Denis! Thank you for taking the time to share your thoughts about your recent purchase. We’re glad to hear that you’re satisfied with the product itself, but we apologize for the damage incurred during delivery. We take such matters seriously and would love to resolve this for you. Please contact us directly at your convenience so we can address your concerns and ensure a satisfactory outcome. Your feedback helps us improve our services and we truly value your input.
Prompt Delivery. Good Quality and Fit. Thanks for the service.
Hey Colin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent service all round. Would shop with Cover & All again.
Hey Sylvia! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent experience very helpful team would use again, nice looking quality item fits perfectly
Hey Stephanie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very good experience- nothing more to add
This is how business should be run
Hey David! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Not entirely sure it is waterproof - cushions have some drops of water on them
Hey Sue! Thank you for sharing your experience with us regarding the waterproofing of your cushions. We strive to ensure our products meet the highest standards, and your feedback is crucial in helping us achieve that. While our covers are designed to be water-resistant, we understand that they may not be entirely waterproof under certain conditions. If you continue to experience issues, please don’t hesitate to reach out, and we’ll be happy to assist you further.
It was just what I ordered - works well as a temp windscreen for my farm buggy. Took a couple of weeks to come as they said it would.
Hey Chris! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Covers&All spent a lot of time verifying the dimensions, which is good as then you know it will fit.
Hey Scott! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The process of measuring and purchasing the customer made cover was simple and easy. The in-house design team were really efficient at confirming measurements and sending visualisations. Delivery was quick. Manufacturing quality is excellent - would definitely recommend.
Hey David! Thank you for your wonderful feedback! We’re delighted to hear that you found the ordering and measuring process easy, and that our design team’s assistance with visualizations was helpful. Our goal is to make every step as seamless as possible, from confirming details to delivering a high-quality product. We're thrilled to know that you’re satisfied with the craftsmanship and service, and truly appreciate your recommendation. Looking forward to serving you again!
Excellent service And delivery The help online. Was very helpful
Hey Martin! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Item arrived before due date, packaged well, thick quality clear tarpaulin
Hey Samantha! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Absolutely fantastic, 5* service, the product is amazing quality, the two M2M covers I ordered fit the table like a glove & great value for money. I cannot recommend enough.
Hey Brendan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great service. Product seems great………………………………………………….
Hey Oliver! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Product took a few weeks to arrive but is made to measure so was expected. Product is good quality and was well packaged
Hey Amy! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good liaison throughout to get the perfect fit. Covers and All are a reliable company.
Hey Phil! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hey Harriet! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!