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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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The choice of bespoke sizes, eyelet number/position, thickness of fabric and colour all for a reasonable price, made this a no-brainer.
Absolutely perfect for what I needed - delivery was fast.
I will use them again if I need another cover.
Only positive comments, plan to order much more from them! Quality, good price, rapid delivery, top service.
Hey Stephen! We are delighted to hear that you are pleased with our product, pricing and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The website design worked well and there was a good choice of colours meaning that we could buy the bespoke cover we needed
Hey Robert! We are delighted to hear that you are pleased with our website and choices of colour offered. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Looks great and delivered speedily very pleased with the product
Hey Maggie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order and the vinyl fitted perfectly. The choice of spacing the eyelets/ grommets is helpful. The product arrived well packaged and quickly. It's a shame the company don't sell toggle fasteners as I'm having a bit of trouble finding any to secure it to the log store.
Hey Linda! Thank you for your kind words about the quality and pricing of our products! We’re thrilled to hear that the vinyl fit perfectly and that you found our ordering process easy. Your feedback about the eyelet spacing is also appreciated; we strive to provide options that enhance the functionality of our covers. We understand your frustration regarding the toggle fasteners and will take your suggestion into consideration for future offerings. If you have any other questions or need further assistance, please don’t hesitate to reach out.
Ever so slightly too large so it's definitely worth allowing for the extra 5cms they add in the manufacturing process. Otherwise I'm happy
Hey Katie! Thank you for sharing your experience with us! We’re pleased to hear you’re happy with your cover overall, though we appreciate your note on the sizing. Allowing for the extra centimeters during manufacturing can indeed be helpful to achieve the perfect fit. If there’s anything else we can assist you with or if you need any adjustments on future orders, please feel free to reach out. We’re here to ensure you get the exact fit you need.
Great product and great service, happy to recommend this company
Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Strong and sturdy, really pleased with product. Waiting for rain!
Hey Roger! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Product was to specification. Fast service. Very satisfied indeed
Hey Derek! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The website was helpful, making the purchasing process easy. Delivery was quick. The product is good quality.
Hey Fiona! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Order took a little longer to get to me - thought it was a bit pricey but definitely meets the brief
Hey Rob! Thank you for sharing your experience with us! We're glad to hear the product met your needs, though we apologize for the extended delivery time and any concerns around pricing. Your feedback is invaluable as we continually work to improve our service and ensure we’re delivering quality that matches your expectations. If there’s anything more we can do for you, please let us know.
Ordered a clear vinyl roller blind to create a mini greenhouse from some outdoor shelving. Arrived well packed withinin a couple of weeks for a very reasonable price. Matches the spec provided, overall quality is good: vinyl feels strong, core is metal. Vinyl was not fitted completely square onto tube so rolled slightly off the end: not a problem for intended use - I just trimmed the edge down slightly.
Hey Michael! Thank you for choosing us for your mini greenhouse project! We’re delighted to hear that the clear vinyl roller blind matched your specifications and provides the strength and functionality you were seeking. Your feedback on the alignment is much appreciated, and we’re glad the slight adjustment worked for you. If there’s ever anything more we can do to enhance your experience, please don’t hesitate to reach out.
Hey Ed! We are delighted to hear that you are pleased with our product, service and ease of ordering. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Proactive help in getting the dimensions right, quick production, quality product!
Perfectly made to the measurements given and delivered promptly
Just wish it was made
In UK and not shipped in
Hey Mark! Thank you for your wonderful review! We're thrilled to hear that your order was perfectly made to your specified measurements and delivered promptly. We appreciate your input regarding manufacturing locations. While we do have different manufacturing units in various countries to ensure quality and efficiency, we’re always exploring ways to enhance our service and sustainability practices. If you have any further questions or suggestions, please feel free to reach out. We're here to help!
Very easy to order and fits perfectly. My puppy loves it and he has the best night sleeps.
Hey Boglarka! We are delighted to hear that you are pleased with our ordering process and product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Two days after placing my order, in excess of £100, I tried to cancel it as I realised it was the wrong size. Despite this being a stock item they refused to cancel it as I was told it was in production! After numerous emails I asked for a partial refund which they agreed but it was never forthcoming and eventually I took delivery of what to me is a useless item. I will never use this company again and would definitely not recommend it to anyone.
Hello Susan, we apologize for the inconvenience you’ve experienced. We understand that you purchased a standard size cover; however, the cover was made based on your order request, and manufacturing only begins once the order is received. Therefore, we are unable to cancel or make any changes at this time. We always strive to provide efficient service to all our customers. However, since you've encountered an issue, our team will reach out to you soon to address your concerns.
Surprised it wouldn't accept discount code
Good heavy duty plastic top coat. Good fit.Did get a bit of dampness on the car but this was probably condensation
Hey Eunice! Thank you for taking the time to share your thoughts on the heavy-duty plastic top coat you purchased. We're pleased to hear that you found it to be a good fit and of substantial quality. We appreciate your feedback regarding the dampness, and while condensation can sometimes occur, we strive to provide products that minimize such issues. If you have any further questions or need assistance, please feel free to reach out. Thank you for choosing us, and we hope to serve you again in the future!
Excellent product, top quality and a perfect fit
Arrived in good time, staff at Covers And All courteous and very helpful
Would highly recommend
Hey Paul! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The whole experience has been great from researching on the website, submitting measurements and then receiving the cover we have no complaints. The cover arrived well packaged, quality felt really good & it fit perfectly. This is the second cover we've bought from Cover & All. Highly recommended
Hey Simon! Thank you for taking the time to share your experience with us! We’re delighted to hear that your journey from researching on our website to receiving your second cover has been smooth and satisfying. It’s wonderful to know that you were pleased with the packaging, quality, and fit of your cover. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Easy to use website, from selecting product through to submitting measurements. Costings plain to see. Very reasonable pricing. Order came quickly. Good quality. Fitted perfectly. Thank you.
Generally a good product however the cover was tight and the bag zip split.
Hey Rowan! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Nathalie! Thank you so much for your kind words! We're delighted that our range of custom options and quality materials made your experience a breeze. It’s great to know the cover fit your needs perfectly, and that our quick delivery met your expectations. We look forward to helping you with any future cover needs. Please don’t hesitate to reach out if there’s anything more we can do for you.