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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Proactive help in getting the dimensions right, quick production, quality product!
Perfectly made to the measurements given and delivered promptly
Just wish it was made
In UK and not shipped in
Hey Mark! Thank you for your wonderful review! We're thrilled to hear that your order was perfectly made to your specified measurements and delivered promptly. We appreciate your input regarding manufacturing locations. While we do have different manufacturing units in various countries to ensure quality and efficiency, we’re always exploring ways to enhance our service and sustainability practices. If you have any further questions or suggestions, please feel free to reach out. We're here to help!
Very easy to order and fits perfectly. My puppy loves it and he has the best night sleeps.
Hey Boglarka! We are delighted to hear that you are pleased with our ordering process and product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Two days after placing my order, in excess of £100, I tried to cancel it as I realised it was the wrong size. Despite this being a stock item they refused to cancel it as I was told it was in production! After numerous emails I asked for a partial refund which they agreed but it was never forthcoming and eventually I took delivery of what to me is a useless item. I will never use this company again and would definitely not recommend it to anyone.
Hello Susan, we apologize for the inconvenience you’ve experienced. We understand that you purchased a standard size cover; however, the cover was made based on your order request, and manufacturing only begins once the order is received. Therefore, we are unable to cancel or make any changes at this time. We always strive to provide efficient service to all our customers. However, since you've encountered an issue, our team will reach out to you soon to address your concerns.
Surprised it wouldn't accept discount code
Good heavy duty plastic top coat. Good fit.Did get a bit of dampness on the car but this was probably condensation
Hey Eunice! Thank you for taking the time to share your thoughts on the heavy-duty plastic top coat you purchased. We're pleased to hear that you found it to be a good fit and of substantial quality. We appreciate your feedback regarding the dampness, and while condensation can sometimes occur, we strive to provide products that minimize such issues. If you have any further questions or need assistance, please feel free to reach out. Thank you for choosing us, and we hope to serve you again in the future!
Excellent product, top quality and a perfect fit
Arrived in good time, staff at Covers And All courteous and very helpful
Would highly recommend
Hey Paul! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The whole experience has been great from researching on the website, submitting measurements and then receiving the cover we have no complaints. The cover arrived well packaged, quality felt really good & it fit perfectly. This is the second cover we've bought from Cover & All. Highly recommended
Hey Simon! Thank you for taking the time to share your experience with us! We’re delighted to hear that your journey from researching on our website to receiving your second cover has been smooth and satisfying. It’s wonderful to know that you were pleased with the packaging, quality, and fit of your cover. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Easy to use website, from selecting product through to submitting measurements. Costings plain to see. Very reasonable pricing. Order came quickly. Good quality. Fitted perfectly. Thank you.
Generally a good product however the cover was tight and the bag zip split.
Hey Rowan! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent communication and attention to detail delivered in a timely fashion.
Hey Liz! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good contact and good quality tough material with a range of colours available
Hey Danny! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The process is straight forward.
Once measurements were added, the additional material allowed by the company meant that when it arrived it fitted perfectly.
From ordering to delivery was quicker than the stated time frame
Hey Steve! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
As long as you measure accurately you'll receive a cover that will fit perfectly. The material is if very good quality and with the help of elasticated corners will stay on my table all winter whatever the weather
Hey Ian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy site to find what I wanted
Fast delivery and good quality product
Made and shipped from India which surprised me but delivery was as fast as from IK
Hey! Thank you for your wonderful review! We're thrilled to hear that you found our website easy to navigate and that you received your product quickly. It's great to know that the quality met your expectations as well. We appreciate your understanding regarding our manufacturing and shipping processes. Our team works hard to ensure that our products are delivered promptly, no matter where they are made. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Good service but goods.not quite as expected as stated above
Hello Bernard, Thank you for your feedback! We’re pleased to hear that you’re satisfied with our service. Regarding your concern, the product was shipped according to the order details and the material specified on our website. If you have any further questions or concerns, please don’t hesitate to reach out to our customer support team via call or chat.
Fantastic product, but even more importantly incredibly professional service accommodating numerous changes before finalising the order. An exceptional service and thank you
Hey Tom! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent website easy to understand.The measuring part of custom made covers was made easy & they both arrived exactly the size i ordered.
Hey Ray! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Easy to use website for ordering bespoke speaker covers. Placed my order, covers received in a timely manner and happy with quality and functionality of product. Would buy again. Excellent!
Hey Andrew! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Perfect fit as requested, order process very good, very through checking system before the order is made
Hey Elaine! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good clear website instructions and easy to follow. Easy design process too.
Hey Phil! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Impressive operation. Good quality, prompt delivery & reasonably prices. Keep it up.
Hey Stefan! Thank you for your feedback! We’re glad to hear that your experience has been positive so far. We appreciate your suggestion regarding free shipping, and we’ll take that into consideration as we continually look for ways to improve our service. If you have any questions or need assistance, please don’t hesitate to reach out. We value your input and look forward to serving you again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Ed! We are delighted to hear that you are pleased with our product, service and ease of ordering. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!