Cover & All UKReviews 14,129

Just a bit pricey for a simple box shape to fit my chair.

I purchased a skylight cover. The product itself is good and is fit for purpose. My issue is with the website and product descriptions. Nowhere is it stated that the cover is manufactured in India nor that the company is US based. This would have impacted my purchasing decisions. That being said, the customer service team refunded shipping costs and I was satisfied with that outcome.

It might have been easier if the dimension descriptors on the website were Length (L) Width (W) and Height (H) and units in metric instead of imperial. But can't fault the quality of the product!

They were unable to take on board my specific requirements, which amounted to fairly minor adjustments to their standard design - it could be a ‘lost in translation' issue. Consequently, the final product retained a strict adherence to one of their templates. However, although the delivered product was not exactly what I wanted, I could not fault the quality. It was made to a very high standard, the material was excellent and the colour (sky blue) much better than I had expected. Regardless of my initial frustrations, very satisfied with final product.

They delivered what had been asked. Allowed me to review and make changes to my order and understood the instructions I had given.

My experience with them have been great and they definitely do try to make it a great experience for the customer.

The custom online design worked really well. We were able to order 6 bespoke size cushion covers so that our expanded deck furniture all matched.

A very useful service as I haven't been able to find cushion covers for my Rattan sofa anywhere for my measurements.

Very satisfactory - sorry haven't got the time but it's satisfying a short term need with my puppy and when she is potty trained it will be useful for other things

I ordered two different covers but the one that was delivered was for someone else and were not advised of it's arrival. Also I keep getting 'revised' delivery dates but the date is always 1st July.

Perfect fit, good quality and easy ordering. Well worth the investment in a custom fit to protect our furniture.

The sail will do the job we intended it for but annoyed when we paid the high delivery price for faster delivery but it did not arrive when we were told, it was 3 days late. Would not reccommend. Next time we will buy ready made, far cheaper, & we will modify ourselves.

No problems and arrived earlier than expected - excellent

I was delighted with the quality of the finished product and surprised that the resultant appearance and finish was so much more superior than anything I have experienced in the past particularly from just a few simple measurements. The delivery service was also above reproacn

Hasn't arrived appalling service
No contact from them

Quality is exceptional! I was kept informed throughout my order process and they were delivered 1 day early. My order was replacement cushion covers. The sizes were exact as per measurement. I chose the basic fabric and the quality is exceptional and exceeded expectations. The zips are strong and the cushions are very well made would highly recommend.

Had query about the order which was resolved via 'chat' in a few minutes