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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,516
value
72
shipping
73
quality
13,207
This company responds to reviews on average within 0 days

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14,629 reviews

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GB
1 review
0 helpful votes
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Great service
July 10, 2021

Received a quality product to the exact specifications that I ordered

Date of experience: July 10, 2021
GB
1 review
0 helpful votes
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Good job
July 10, 2021

Arrived next day, fits a treat, very happy with my purchase

Date of experience: July 10, 2021
GB
1 review
0 helpful votes
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Feedback
July 10, 2021

Very straight forward. Ordered product, they got back to me to confirm design etc. Slight query dealt with Very well. Delivered sooner than expected and in good condition. The order was an experiment for possible future orders for covers for my dj gear. Overall Very happy.

Date of experience: July 10, 2021
GB
1 review
0 helpful votes
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FurnIture Covers
July 10, 2021

Excellent service delivered a week early and a perfect fit.

Very pleased

Date of experience: July 10, 2021
GB
1 review
0 helpful votes
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Efficient process
July 10, 2021

Very easy to order and get the right size and quickly delivered - arriving way before the furniture it was designed to cover so haven't had the chance to try it out yet!

Date of experience: July 10, 2021
GB
1 review
0 helpful votes
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All Weather Garden Table Cover
July 10, 2021

Pleasantly surprised when a rep called and went over some "missed details" that turned my sceptical decision into a very positive feeling. It's good to know that there are still companies about who really care about their end product.

Date of experience: July 10, 2021
GB
1 review
0 helpful votes
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Considering they are made-to-measure, the service was surprisingly quick. Having sanded down and re-oiled my picnic table and benches, I needed to protect them from rain and pigeon poop so they would keep their just-restored look. These covers are very substantial, they are not going to rip and should last for years. I chose the elastic option. The last thing I needed was for them to be more trouble than they were worth. In fact they really easy and quick to put on or take off.

Date of experience: July 10, 2021
GB
1 review
0 helpful votes
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Cover arrived to the wrong measurements. My logo was printed to a sewn on patch of material on the cover.
The size was wrong even tho I gave the measurements exactly.
Poor advice by the online chat also resulted in the cover being unsuitable.
I wanted a refund. It takes 2 or 3 days to get a reply.

Still waiting.

Date of experience: July 10, 2021
GB
1 review
0 helpful votes
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Cover and curtains
July 10, 2021

Every thing turned up exactly the sizes i asked for and they kept me informed about when they would turn up.

Date of experience: July 10, 2021
GB
1 review
0 helpful votes
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Cushion covers
July 9, 2021

Really good quality made covers thick material and strong zip- just the colour we wanted charcoal!

Date of experience: July 9, 2021
GB
1 review
0 helpful votes
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DIGITAL GREMLINS
August 8, 2021

I can't remember the details but I recall having a huge problem working through the online questionnaire in order to place the orders. I eventually found a live person to help and even then we still got it wrong. A credit of £76.07 is due. I was buying on someone else's behalf and I have to frequently ask if the credit has come through. So far he hasn't seen the statement: order placed on 23 June. Today: 9 July. Can't you do what some companies do: they put the payment in a suspense account until the product is ready for despatch? This way the right amount is known and the product is known to be ready.

Date of experience: July 9, 2021
GB
1 review
0 helpful votes
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Great product
July 9, 2021

We ordered outdoor curtains to go around our hot tub for the winter months, the product is fantastic quality, we would have no doubts to order from them again.

Date of experience: July 9, 2021
GB
1 review
0 helpful votes
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Fantastic!
July 9, 2021

Great customer experience, I changed my order 3 times in one day and it was no problem! Item arrived on time and better than expected. Would not hesitate to buy again or recommend.

Date of experience: July 9, 2021
GB
1 review
0 helpful votes
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Good quality products
July 9, 2021
Updated review

So helpful on the chat to make sure I was ordering the correct thing.

Date of experience: July 9, 2021

So helpful on the chat to make sure I was ordering...
June 21, 2021
Previous review

So helpful on the chat to make sure I was ordering the correct thing.

Date of experience: June 21, 2021
GB
1 review
0 helpful votes
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The qhole experience was brilliant. They communicated well and the products I received is top notch.

Date of experience: July 9, 2021
GB
1 review
0 helpful votes
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Custom Shade
July 9, 2021
Updated review

Great help on determining the exact measurements to make for a custom fit sail/awning. The shape needed was not a rectangle due to the nature of the decking design. Product arrived and is fantastic quality.

Date of experience: July 9, 2021

Great website, easy to use
June 3, 2021
Previous review

Great website, easy to use.

Date of experience: June 3, 2021
GB
1 review
0 helpful votes
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My garden furniture cover
July 8, 2021

The company were very helpful with the measuring, and made sure my measurements were correct.

Date of experience: July 8, 2021
GB
1 review
0 helpful votes
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Great Product
July 8, 2021

Perfect fit and quality cover
Great service and value

Date of experience: July 8, 2021
GB
1 review
0 helpful votes
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Outdoor cushions- perfect
July 8, 2021

Very quick and efficient service. Great communication and helped with my bespoke cover requirements. They arrived a week early and were exactly what I'd hoped for. The fit to my existing cushions was perfect and the cover material was really nice and thick. Good quality zips and stitching as you'd expect.

Date of experience: July 8, 2021
GB
1 review
0 helpful votes
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Seat covers fit perfectly
July 8, 2021

I needed 4 covers that were well fitting and heavy duty. We get hammered by wind here and so precious covers haven't worked.
The team got in touch with questions re the shape of furniture and adjusted my initial measurements with some great improvements.
The covers have arrived and fit snugly and look great. We're delighted.

Date of experience: July 8, 2021