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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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From ordering this cover to delivery was a good experience. The company advice and service was very organised.
Great quality cover, does the job perfectly. Wish I'd ordered it long ago. Easy ordering process and delivery as promised. Was kept informed from beginning to end. Thank you.
The covers were easy to order in the sizes and colour that we wanted.
Cover arrived before expected. Very pleased with the quality and service. Will definitely use again
Ordered this product. Was an easy process.
Was delivered ahead of schedule!
Couldnt be happier with the service and quality of the product. Everything came ahead of time in perfect condition to exact dimensions.
Easy to order from start to finish. Great product, great build quality. Recommended.
Found your site by accident as other companies were very expensive, but you have given me a good looking product for a very reasonable outlay. Hope they are as expected. Regards, P Naylor
Takes a moment to figure out what to do, but after that site easy to use. The product delivered is of brilliant quality.
Helpful on site process to ensure you measure correctly. Very useful and easy
The website was very clear and easy to use, thoroughly recommend them for your outdoor cover requirements together with fast turnaround too.
Great delivery and ever so easy to order. Covers fitted very well and look well made.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date