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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Very efficient! Easy to order. A good product. A good product
TheThe customer service was absolutely brilliant they were so very very good at helping and getting everything totally correct before going ahead with the order which didn't take very long and arrived promptly highly recommended
Gave our measurements and they doubled checked with to make sure it was correct. Very efficient.
Excellent service in designing a cover that fitted an unusual shaped bench. Many thanks
Easy to order. Super quick delivery. Quality product.
Straight forward to order. Help for design from Cover and All.
Easy to use website. Entered measurements and got perfectly sized covers that are really good quality.
Always kept updated, delivered earlier than expected
Excellent, helpful & fast service. The custom cover fits very well.
Are months of trying to find a suitable cover I came across Covers & All and I am delighted with the custom made cover for my oversized picnic table. It was very reasonably priced.
I spoke over phone with lady to msje my order as it wasn't straight forward to do online, had to repeat myself 4 times to get it right, arrived still wrong unfortunately
I had a good experience when placing my order, it was easy
Can't completed purchase via my smart phone but place order by notebook is speedy completed.
The website is easy to use and the ordering process is simple. Only one comment - I'd prefer to be able to input measurements in cm rather than have to convert everything to inches.
Quite easy to use, however I usually measure in centimetres and use length( of table), Width and height
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date