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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Cover arrived. Very good quality and fits perfectly. Thank you
Product arrived on time, fitted well according to the measurements I had given. Very satisfied with the outcome. I found the process of uploading a photo unhelpful, but this did not affect the quality of the outcome.
Good quality material. It fits perfectly. I'm really happy with my purchase.
Easy to navigate website, good range of products at reasonable prices
The delivery date fell in our holiday, so I asked for a later date. The delivery date was duly updated - to the same date. It arrived a week before the stated date.
Very straightforward and helpful website - easy to order.
Fab service and fab products! The quality is excellent, would recommend.
Excellent service and quality, no complaints. Thank you
Great experience, easy to navigate website, was delivered earlier than estimated and were very pleased with the quality
I am pleased with the new cover which fits the cushion perfectly. My reason for ordering was that the cushion came with a white cover which I thought totally impractical, and therefore ordered a navy blue cover. What I would appreciate is a carrying handle sewn onto the cover, which would make moving it about so much easier!
Very satisfied with delivery time and product. Would order from company again
From ordering to receiving the cover was a good experience.
Easy to order and quick delivery and made good quality material with measurements perfect.
Fast efficient delivery of bespoke product well made and fits great just what I wanted 10/10
Placing my order was really easy and delivery of the covers was quick. These covers are very well made and offer good protection for my garden furniture, extremely pleased.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date