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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The products seem well up to expectation but given varying sizes each item in the order should have been labelled.
I ordered custom covers for a garden table and chair set and an outdoor sofa. Both items were complex shapes but the mock-up tool was invaluable for checking the shape and fit before manufacturing. The free swatch book was also great to help me choose the right fabric for my needs.
Excellent quality item, fits perfectly and looks great. Quick delivery too.
Easy to order and price up. Selection of fabrics and options. Made to exact sizes of old covers and high quality construction. Delivered really quickly too.
Very easy to process order, the cover did not arrive with any draw cord or method for securing the cover around the actual wall heater, needs and option in the ordering process to make this clear.
Very good service prompt and efficiently service and would highly recommend to friends and family
Excellent! Was only seller we could find where we could obtain a bespoke cover at a very reasonable price
Good, once I filled in the specification it was easy to order what I needed.
A bit confusing. Admittedly it was very bespoke but I didn't enjoy the method of adding comments to the order because everything got mixed up. I don't believe that I got the changes I wanted on all four products and only one fitted properly. This was purely due to communication. I was happy with the quality however and wouldn't hesitate to order a standard product or less bespoke.
Easy to order exact size, good communication about delivery and arrived quickly.
Easy to order with good instructions on how to measure. Table top cover fits perfectly, looks good and seems durable. I'm happy :)
Very help when I was trying to get the personalised logo in right position, delivery was quick, product is excellent soo pleased with it.
Will definitely use them again
Very good experience, product delivered as expected
Great website, easy to use. I've been after a specific cover for my fire pit for years. By being able to provide specifications really easily, upload photos (didn't need to) and choose colour and material. It's like a outdoor cover revolution!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members