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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Very clear and simple order process. Would be good to have a choice of islets
Spoke to these guys on the phone GK make sure the measurements I was submitting were accurate.
Covers arrived promptly when they said they would. Made with excellent weatherproof fabric and to a high standard.
I am really impressed with Coversall and will soon be placing an order for outdoor furniture cover for the winter.
Returning customer always highly satisfied with the product, the service and fast turnaround.
Excellent products, easy to use site, fast delivery.
EXCELLENT SERVICE, ECELLENT PRODUCTS
A very quick measure of a bench cushion, and my bespoke cover was ordered!
Quick delivery and perfect fit. Thank you!
Absolutely amazing, from ordering to delivery… I cannot fault this company, will be using them again and I've been telling all my friends and family how good this is
We have had curtains and seat cushions and the service has been fantastic, the cushion covers we have just ordered are brilliant quality and fit perfectly. Highly recommend Covers & all
Easy ordering method, great website, simple payment process!
Very pleased with the product and quality. Happy to recommend and will use again
Excellent service. Great value for money. Didn't expect the cover to be that good. Thank you
Excellent service, easy to order, delivered on time and fit perfectly.
Worked with them to get a bespoke over for my table and pizza oven. Really great service and product quality
Generally good & having ordered previously had found tracking & delivery dates accurate. This delivery was a week late which was disappointing as family party arranged in anticipation of goods arriving on schedule.
Brilliant custom table cover for our garden dining table. We will be replacing all of our other covers with new ones from cover & all!
Excellent service and quick delivery. I would use this company again if I need further covers
Great fit, great quality and look and feel like they will last the distance as the zip is secure and stitching is tight
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Judith, We are sorry to note your disappointment in regard to the delivery. However, upon checking the order details, the order has been delivered 9 days before the actual delivery date same as per the selected shipping method at the time of placing an order. We always process the order according to the selected shipping method.
Also, sometimes order got stuck in transit. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. The same is mentioned on the website. We are glad to know that you like the products we offer. We look forward to delighting you again with your next order!